Experience

Caltex Australia

• Australia
• Oil and Gas
• 700 & Above Employee

• SAP Technical/Functional Analyst / IT Analyst

  • Jul 2001 - Present

  Analysis, design, development and implementation of efficient business applications and SAP functionality in support of business processes and organizational requirements including gathering and analysing data in support of business cases, proposed projects and system requirements. Provide application 24/7 support and subject matter expert knowledge to business customers and users including: SAP ERP, Pricing system, Aviation system, Retail Network, Resellers system, RBOS (Retail Back Office) system and various system interfaces. Action business customers and users work/ service requests. Manage, review, test and deploy third party vendor developed technical and functional solutions. Perform and assist in all stages of testing including Unit testing, System Integration Testing, User Acceptance Testing, Regression Testing, Functional and Non-Functional Testing and the creation of all the accompanying testing documentation. Show less



Alltel / Systematics

• Sydney, Australia

• IT Analyst / Software Specialist

  • Aug 1997 - Jul 2001

  Gather, analyse and document business requirements and data, prepare design, functional and technical specifications, liaise with business customers and IT stakeholders to provide optimum fit for purpose solutions and scope and plan work initiatives. Analyse, design, develop and implement efficient applications and functions to enable and support business processes and organisational requirements, supporting and maintaining applications and business functions 24/7 including: Check Inventory (IV), IMPACS (IM), Savings/Time (ST) and Intersystem Transfer (IT) systems. Provide subject matter expert knowledge and assistance to business clients and execute business customer and user application work requests and assist users with application queries and issues. Carry out and assist users in all stages of testing including Unit testing, System Integration Testing, User Acceptance Testing, Regression Testing, Functional and Non-Functional Testing and the creation of all the accompanying testing documentation. Manage, review, test and deploy third party vendor developed technical solutions and functions. Show less



Colonial Bank / SBNSW

• Sydney, Australia

• IT Analyst / Software Engineer

  • Sep 1987 - Aug 1997

  Analysis, design, development and implementation of business applications, functions and processes, supporting Colonial Bank/SBNSW: Diary Payments, Flexible Deposits, Current Account and Term Deposits systems amongst others. Liaising with business customers to gather and analyse business application and function requirements and provide solutions that meet business requirements and expectations. Preparing technical and functional specifications and providing application support and SME assistance to business customers and users, perform and assist in all stages of application and function testing. Manage, review, test and implement vendor developed technical and functional solutions supporting. Carry out business customer work requests and provide user application help and support to queries and issues. Show less