Sergio Villafranco

Event Sales and Services Assistant at Fairmont San Francisco
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Contact Information
Location
San Francisco Bay Area
Languages
  • Spanish Native or bilingual proficiency
  • English Native or bilingual proficiency

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Event Sales and Services Assistant
      • Sep 2022 - Present

      -Answer over the phone and concisely gather information to direct them to the proper Sales Manager -Work collaboratively with all departments to ensure proper execution of spontaneous tasks -Generate contracts for catering events and organize group reservations. -Proficient in the relevant software to carry out the essential functions and day to day responsibilities -Answer over the phone and concisely gather information to direct them to the proper Sales Manager -Work collaboratively with all departments to ensure proper execution of spontaneous tasks -Generate contracts for catering events and organize group reservations. -Proficient in the relevant software to carry out the essential functions and day to day responsibilities

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Workplace Coordinator
      • Jun 2021 - Oct 2022

      -Answering 20+ phone calls a day and communicating with an array of medical facilities to obtain patient information -Onboarding new patients when calling to inquire about the treatment and facilities provided in the office -Fulfill all subpoenas with accurate custodian records and handle all insurance and worker’s compensation claims -Handling billing to ensure proper financial patient responsibilities and issuing statements -Handle all clerical duties including scanning, filing, organizing and structuring team meetings Show less

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Physical Therapy Aide
      • May 2021 - Jan 2022

      -Work with over 20 patients a day with PT related modalities such as exercise, ice/heat treatment and electrical stimulation treatment -Work with multiple patients at a time, correcting form and safely progressing them through exercises by session -Demonstrate exercises and stretches for patients while educating them on its benefits and purpose -Charging, scheduling, and scanning all patient information and organize schedule while working with other patients -Work with over 20 patients a day with PT related modalities such as exercise, ice/heat treatment and electrical stimulation treatment -Work with multiple patients at a time, correcting form and safely progressing them through exercises by session -Demonstrate exercises and stretches for patients while educating them on its benefits and purpose -Charging, scheduling, and scanning all patient information and organize schedule while working with other patients

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Chiropractic Assistant
      • Jan 2020 - Dec 2020

      -Oversight of scheduling patients and coordinating chiropractor's schedule -Edit and publish monthly newsletters to active patients within our network -Met goal of reaching out to all new patient inquiries via Facebook ads (10-15 patients per day) -Customer acquisition and outreach through ads and calls to acquire new patients -Supervise appropriate billing methods and observe for proper medical documentation before treatment -Oversight of scheduling patients and coordinating chiropractor's schedule -Edit and publish monthly newsletters to active patients within our network -Met goal of reaching out to all new patient inquiries via Facebook ads (10-15 patients per day) -Customer acquisition and outreach through ads and calls to acquire new patients -Supervise appropriate billing methods and observe for proper medical documentation before treatment

    • United States
    • Higher Education
    • 700 & Above Employee
    • Operations Staff
      • Aug 2018 - Sep 2019
    • Youth baseball coach
      • Jan 2018 - May 2018

      Train youth baseball players on fundamentals and improving skills through practice two times a week and games on weekends. Train youth baseball players on fundamentals and improving skills through practice two times a week and games on weekends.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Marine Biology Internship
      • Jun 2016 - Aug 2016

Education

  • University of San Francisco
    Kinesiology and Exercise Science

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