Sergio Villafranco
Event Sales and Services Assistant at Fairmont San Francisco- Claim this Profile
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Spanish Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
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Experience
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Fairmont San Francisco
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United States
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Hospitality
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1 - 100 Employee
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Event Sales and Services Assistant
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Sep 2022 - Present
-Answer over the phone and concisely gather information to direct them to the proper Sales Manager -Work collaboratively with all departments to ensure proper execution of spontaneous tasks -Generate contracts for catering events and organize group reservations. -Proficient in the relevant software to carry out the essential functions and day to day responsibilities -Answer over the phone and concisely gather information to direct them to the proper Sales Manager -Work collaboratively with all departments to ensure proper execution of spontaneous tasks -Generate contracts for catering events and organize group reservations. -Proficient in the relevant software to carry out the essential functions and day to day responsibilities
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SCARPELLI & ASSOCIATES PHYSICAL THERAPY, INC
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United States
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Medical Practices
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1 - 100 Employee
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Workplace Coordinator
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Jun 2021 - Oct 2022
-Answering 20+ phone calls a day and communicating with an array of medical facilities to obtain patient information -Onboarding new patients when calling to inquire about the treatment and facilities provided in the office -Fulfill all subpoenas with accurate custodian records and handle all insurance and worker’s compensation claims -Handling billing to ensure proper financial patient responsibilities and issuing statements -Handle all clerical duties including scanning, filing, organizing and structuring team meetings Show less
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LANDS END PHYSICAL THERAPY
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United States
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Medical Practices
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1 - 100 Employee
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Physical Therapy Aide
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May 2021 - Jan 2022
-Work with over 20 patients a day with PT related modalities such as exercise, ice/heat treatment and electrical stimulation treatment -Work with multiple patients at a time, correcting form and safely progressing them through exercises by session -Demonstrate exercises and stretches for patients while educating them on its benefits and purpose -Charging, scheduling, and scanning all patient information and organize schedule while working with other patients -Work with over 20 patients a day with PT related modalities such as exercise, ice/heat treatment and electrical stimulation treatment -Work with multiple patients at a time, correcting form and safely progressing them through exercises by session -Demonstrate exercises and stretches for patients while educating them on its benefits and purpose -Charging, scheduling, and scanning all patient information and organize schedule while working with other patients
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Ascent Sports Chiropractic
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Chiropractic Assistant
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Jan 2020 - Dec 2020
-Oversight of scheduling patients and coordinating chiropractor's schedule -Edit and publish monthly newsletters to active patients within our network -Met goal of reaching out to all new patient inquiries via Facebook ads (10-15 patients per day) -Customer acquisition and outreach through ads and calls to acquire new patients -Supervise appropriate billing methods and observe for proper medical documentation before treatment -Oversight of scheduling patients and coordinating chiropractor's schedule -Edit and publish monthly newsletters to active patients within our network -Met goal of reaching out to all new patient inquiries via Facebook ads (10-15 patients per day) -Customer acquisition and outreach through ads and calls to acquire new patients -Supervise appropriate billing methods and observe for proper medical documentation before treatment
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University of San Francisco
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United States
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Higher Education
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700 & Above Employee
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Operations Staff
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Aug 2018 - Sep 2019
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Youth baseball coach
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Jan 2018 - May 2018
Train youth baseball players on fundamentals and improving skills through practice two times a week and games on weekends. Train youth baseball players on fundamentals and improving skills through practice two times a week and games on weekends.
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University of San Diego
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United States
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Higher Education
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700 & Above Employee
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Marine Biology Internship
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Jun 2016 - Aug 2016
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Education
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University of San Francisco
Kinesiology and Exercise Science