Sergio Portesan

Big Futures Program Specialist at Big Brothers Big Sisters of Colorado
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Contact Information
us****@****om
(386) 825-5501
Location
Colorado Springs, Colorado, United States, US
Languages
  • French -

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Experience

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Big Futures Program Specialist
      • Oct 2021 - Present

      Big Futures Program Specialist Big Futures Program Specialist

    • United States
    • Financial Services
    • 700 & Above Employee
    • Workplace Investor Specialist
      • Mar 2021 - Jul 2021

      Provide support and excellent customer service to terminated participants, with a focus on client engagement and retention.

    • Financial Services Representative
      • Oct 2020 - Mar 2021

      Provide excellent customer services in the Workplace Investor Service and Education (WISE) department.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Residential Life Coordinator
      • Jul 2019 - Oct 2020

      Supervise a staff of 12 RAs and oversee a building with an occupancy of 262 students. Student Education & Experience: • Create a positive residential experience for residents that affirms safe, diverse and inclusive spaces – and promotes learning and retention of all students. • Develop relationships with students as individuals and in the College community. • Assess the development of residents/communities and implement the residential community building model in a way that best meets these needs. • Serve as a conduct officer for minor and mid-level conduct issues. • Promote a safe and secure living environment and respond to student concerns, crises, and emergencies as they arise. • Serve as an on-call staff member for the Department and the Division of Student Life as needed. • Provide staffing support to Residential Life & Campus Activities functions. Administration & Operations: • Maintain appropriate documentation and records for the Department. • Work closely with the Desk Coordinator to manage daily and blockly operations of the residential community, including but not limited to opening, closing, RA duty rotation, desk scheduling, room changes, damage billing and appeals, key management, and front desk procedures. • Perform a variety of facility management duties such as weekly building walks, maintaining up to date inventories, overseeing health and safety inspections, and serving as the conduit for communication between facilities/maintenance staff and students. • Assist with summer conferences, summer session, and summer projects. • Utilize fiscal and other resources appropriately, including balancing of community budget. Staffing & General: • Live-in position to provide oversight and response to residents in assigned community. The staff utilizes a rotating duty schedule to allow for appropriate time off from duties. • Assist with the recruitment, selection, and training of student staff and/or full-time departmental staff. Show less

    • United States
    • Higher Education
    • 100 - 200 Employee
    • Assistant Director Of Residence Life
      • Jul 2017 - Jun 2019

      Supervise 14 RAs and 2 mentors, helping provide a transformative student experience to 400 residential students. • Responsible for the supervision, leadership, and development of a comprehensive living-learning environment for students • Supervise, train, evaluate, and provide leadership to an undergraduate student staff consisting of Resident Assistants (RAs) and Living Learning Community Mentors (LLC Mentors) • Lead programming efforts in the Residence Halls through collaboration with the RA staff, LLC Mentors, Residence Hall Association, and other campus entities • Establish healthy mentoring relationships through daily interactions with students, mediate conflicts, respond to their needs and refer students to appropriate resources as needed • Serve as a judicial officer for the College in handling low-level student conduct • Assist in day to day operations of the residential area and department such as occupancy, facilities management, hall opening and closing, room selection • Ensure the observance of all applicable rules and regulations as well as the Peru State College code of conduct and Nebraska State College System board policies • Assist in the coordination of all department and division-wide initiatives not limited to RA training, RA selection, room selection, Orientation, Welcome Week, Homecoming, and other programming initiatives and committees as needed • Develop a collaborative relationship with maintenance, custodial, campus security, student activities and other offices as needed • Participate in an on-call emergency duty rotation throughout the year (evenings and weekends), including academic breaks • Live on-campus and serve as part of an emergency response team with on-call responsibilities, including nights and weekends. • Provide excellent customer service to students, parents, and visitors. Show less

    • Counselor
      • May 2017 - Jul 2017

      Served as a counsellor for a group of 15 elementary school boys. Served as a counsellor for a group of 15 elementary school boys.

    • Interim Assistant Director
      • Jan 2017 - Jun 2017

      Coordinated 14 regional contests as well as the state contest of National History Day in Colorado which was attended by over 700 students. Coordinated 14 regional contests as well as the state contest of National History Day in Colorado which was attended by over 700 students.

    • United States
    • Education Administration Programs
    • 100 - 200 Employee
    • Teaching Resident
      • Jul 2016 - Jan 2017

      Co-taught 6th grade World Studies at STRIVE Prep - Montbello campus. Co-taught 6th grade World Studies at STRIVE Prep - Montbello campus.

    • United States
    • Primary and Secondary Education
    • 700 & Above Employee
    • Special Education Assistant
      • Jan 2016 - May 2016

      Provided support and services to special education students. Provided support and services to special education students.

  • Colorado College Writing Center
    • Colorado Springs, Colorado Area
    • Tutor
      • Jan 2013 - May 2016

      Collaborated with peers to help improve writing through a variety of non-directive approaches. Collaborated with peers to help improve writing through a variety of non-directive approaches.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Tour Guide
      • Aug 2014 - Jan 2016

      Led tours for prospective students and their families, answer questions, and spread enthusiasm.

    • Residential Assistant
      • Aug 2013 - Jan 2015

      Served as a mentor and resource for a wing of 15 first year students, as well as upholding college policies.

    • FYE Mentor
      • Aug 2013 - May 2014

      Mentored incoming freshmen and help them transition into college by serving as an academic and social support.

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Summer Intern
      • May 2014 - Aug 2014

      Assisted with programs and special events, provide front desk coverage, and help manage the website. Assisted with programs and special events, provide front desk coverage, and help manage the website.

    • United States
    • Museums, Historical Sites, and Zoos
    • 300 - 400 Employee
    • Summer Intern
      • Jun 2013 - Aug 2013

      Worked as an intern in the Young Adult Programs department. Primarily worked on the LOL: Living Our Lives project, but also assisted with the creation of an historic baseball tour. Worked as an intern in the Young Adult Programs department. Primarily worked on the LOL: Living Our Lives project, but also assisted with the creation of an historic baseball tour.

    • United States
    • Museums, Historical Sites, and Zoos
    • 300 - 400 Employee
    • Summer Travelling Exhibits Program
      • Jun 2012 - Aug 2012

      Worked with teens from greater Minnesota conducting oral history interviews with adults who were teens in 1968 to create an exhibition about their local history. Developed panel templates, mounted panels on foam core, and set up exhibit.

    • Teen Advisory Council
      • Oct 2009 - Aug 2012

      Worked with Twin Cities area teens to create and run events designed to engage teenagers with history. Designed and edited 6 panels for a teen-curated exhibit, created a multimedia presentation, and helped plan the inaugural event.

    • Volunteer Services Teen Intern
      • Oct 2011 - Mar 2012

      Created multimedia content to promote the Volunteer Services department through social media outlets.

Education

  • Colorado College
    Bachelor's degree, American History-Political Science
    2012 - 2016

Community

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