Sergio Macias

Solutions Architect & Delivery Center Manager - Dynamics 365 and Power Platform, at Solutions Metrix - Certified CRM Partner (Creatio, Microsoft, Salesforce, Hubspot & SugarCRM)
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Contact Information
us****@****om
(386) 825-5501
Location
Mexico, MX
Languages
  • Inglés -

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Credentials

  • 2023 Microsoft Most Valuable Professional (MVP)
    Microsoft
    Jul, 2023
    - Oct, 2024
  • Coaching Skills for Leaders and Managers
    LinkedIn
    Sep, 2022
    - Oct, 2024
  • Performance Management: Setting Goals and Managing Performance
    LinkedIn
    Sep, 2022
    - Oct, 2024
  • Improving Your Leadership Communications
    LinkedIn
    Aug, 2022
    - Oct, 2024
  • Coaching and Developing Employees
    LinkedIn
    Jul, 2022
    - Oct, 2024
  • Essential Lessons for First-Time Managers
    LinkedIn
    Jul, 2022
    - Oct, 2024
  • Leadership: Practical Skills
    LinkedIn
    Apr, 2022
    - Oct, 2024
  • Leadership Foundations
    LinkedIn
    Mar, 2022
    - Oct, 2024
  • New Manager Foundations
    LinkedIn
    Mar, 2022
    - Oct, 2024
  • Instructor Recognition - 25 Students Reached
    Learn on Demand Systems
    Apr, 2021
    - Oct, 2024
  • Microsoft Certified: Dynamics 365 Fundamentals (CRM)
    Microsoft
    Apr, 2021
    - Oct, 2024
  • Instructor Recognition - First Class Delivered
    Learn on Demand Systems
    Mar, 2021
    - Oct, 2024
  • Power Platform Fundamentals
    Microsoft
    Mar, 2020
    - Oct, 2024
  • Microsoft Certified: Dynamics 365 for Customer Service Functional Consultant Associate
    Microsoft
    Mar, 2019
    - Oct, 2024
  • MB-200 Microsoft Dynamics 365 Customer Engagement Core
    Microsoft
    Feb, 2019
    - Oct, 2024
  • Microsoft Certified: Dynamics 365 for Sales Functional Consultant Associate
    Microsoft
    Feb, 2019
    - Oct, 2024
  • Developing Business Applications with Microsoft PowerApps, CDS, and Flow
    edX
    Aug, 2018
    - Oct, 2024
  • MCPS: Microsoft Certified Professional
    Microsoft
    Sep, 2016
    - Oct, 2024
  • MBSS: Microsoft Dynamics CRM 4.0 Customization and Configuration
    Microsoft
    Dec, 2010
    - Oct, 2024
  • MBSS: Microsoft Dynamics CRM 4.0 Installation and Deployment
    Microsoft
    Jan, 2009
    - Oct, 2024
  • MBSS: Microsoft Dynamics CRM 3.0 Customization
    Microsoft
    Feb, 2008
    - Oct, 2024
  • Microsoft Certified: Power Platform Solution Architect Expert
    Microsoft
    Jul, 2021
    - Oct, 2024
  • Microsoft Certified: Power Platform Solution Architect Expert
    Microsoft
    Jul, 2021
    - Oct, 2024
  • Power Apps + Dynamics 365 Developer Associate
    Microsoft
    May, 2020
    - Oct, 2024
  • Dynamics 365 + Power Platform Solution Architect
    Microsoft
    Feb, 2020
    - Oct, 2024
  • Microsoft Certified Trainer 2021-2022
    Microsoft
    Jan, 2021
    - Oct, 2024
  • Microsoft Certified Trainer 2020-2021
    Microsoft
    Feb, 2020
    - Oct, 2024
  • Microsoft Dynamics CRM 2016 Customization and Configuration
    Microsoft
    Apr, 2017
    - Oct, 2024
  • Microsoft Dynamics 365 Customization and Configuration
    Microsoft
    Mar, 2017
    - Oct, 2024
  • Microsoft Dynamics CRM 2016 Online Deployment
    Microsoft
    Sep, 2016
    - Oct, 2024
  • Microsoft Certified Solutions Associate
    Microsoft
    Jun, 2016
    - Oct, 2024
  • Microsoft Certified: Dynamics 365 Fundamentals (MB-901)
    Microsoft

Experience

    • Solutions Architect & Delivery Center Manager - Dynamics 365 and Power Platform,
      • Mar 2022 - Present

    • Dynamics & Power Platform Solutions Architect
      • Aug 2021 - Mar 2022

    • Chapter Lead
      • Jun 2018 - Present

      Organize the first 365 Saturday in Monterrey and also participated as speaker Organize the first 365 Saturday in Monterrey and also participated as speaker

    • Colaborador | Docente | VP de Programación de Capítulos en México
      • May 2016 - Mar 2022

      Spanish speaking site that contributes to the use and good practices of MSDynamicsCRM, I am currently a collaborator in the technical forums, presented in some webinars, instructor in courses and VP for Chapters of users in Mexico. Sitio de habla hispana que contribuye al uso y buenas practicas de MSDynamicsCRM, actualmente soy colaborador en los foros técnicos, expositor en algunos webinars, instructor en cursos y VP de programación de Capítulos de usuarios en México. Spanish speaking site that contributes to the use and good practices of MSDynamicsCRM, I am currently a collaborator in the technical forums, presented in some webinars, instructor in courses and VP for Chapters of users in Mexico. Sitio de habla hispana que contribuye al uso y buenas practicas de MSDynamicsCRM, actualmente soy colaborador en los foros técnicos, expositor en algunos webinars, instructor en cursos y VP de programación de Capítulos de usuarios en México.

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Dynamics Consultant
      • Mar 2021 - Aug 2021
    • Mexico
    • IT Services and IT Consulting
    • Solutions Architect for Dynamics 365/PowerPlatform
      • Apr 2019 - Aug 2021

      As an independant consultant I help organizations to install, cusotmize, integrate, deploy and train the users on Microsoft Dynamics CRM and all businesss applications such as PowerApps, Power Automate and Power Agents to fit business needs on the organizations. Como consultor independiente con casi 12 años de experiencia en Dynamics apoyo a las organizaciones a implementar, personalizar, desplegar, integrar y capacitar a los usuarios en Microsoft Dynamics CRM y en lo relacionado con Power Platform Show less

    • United Kingdom
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Mentor
      • Aug 2017 - Aug 2021

      I am the founder of this org, this org encourages students to be prepared to what is outside the university by going to universities and with the help of more than 14 subject matter experts giving talks and workshops for free and this just for students, we are looking to have the second event this year (2018) I am the founder of this org, this org encourages students to be prepared to what is outside the university by going to universities and with the help of more than 14 subject matter experts giving talks and workshops for free and this just for students, we are looking to have the second event this year (2018)

    • Mexico
    • Information Technology & Services
    • 1 - 100 Employee
    • Principal Solutions Architect for Dynamics CRM/PowerPlatform
      • Sep 2019 - Mar 2021
    • Mexico
    • Information Technology & Services
    • Dynamics 365 CE Technical Manager
      • Mar 2018 - Apr 2019

      As a technical manager in this company I have ensure the quality of the deployments for each customer the company has, we are designing our own methodology based on SCRUM, Best practices through time and the experiencies from all our staff. As a technical manager in this company I have ensure the quality of the deployments for each customer the company has, we are designing our own methodology based on SCRUM, Best practices through time and the experiencies from all our staff.

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Dynamics CRM/Power BI Consultant
      • Aug 2015 - Mar 2017

      Working in Dynamics CRM projects and Power BI implementations, working side by side with customers and other IT teams, proposing new and better ways of work and increase benefits, productivity and other metrics with this wonderful Microsoft tools Working in Dynamics CRM projects and Power BI implementations, working side by side with customers and other IT teams, proposing new and better ways of work and increase benefits, productivity and other metrics with this wonderful Microsoft tools

    • United States
    • Software Development
    • 1 - 100 Employee
    • CRM Dynamics Sr. Consultant
      • Jun 2014 - Jun 2015

      Migrations from CRM 2011 to 2013 Plugin/javascript upgrades Create extending solutions Data migration using Scribe Migrations from CRM 2011 to 2013 Plugin/javascript upgrades Create extending solutions Data migration using Scribe

    • Mexico
    • Information Technology and Services
    • 1 - 100 Employee
    • Senior Crm Consultant
      • Jun 2013 - Jul 2014

      Worked as a consultant for Dynamics CRM implementations - Presales support (Creation of demos, POC's) -Analysis of new requirements - Design and adaptation of company structures in CRM Dynamics - Training for technical users - Training of end users in the correct use of CRM Dynamics - Development of additional solutions integrated with CRM Dynamics Worked as a consultant for Dynamics CRM implementations - Presales support (Creation of demos, POC's) -Analysis of new requirements - Design and adaptation of company structures in CRM Dynamics - Training for technical users - Training of end users in the correct use of CRM Dynamics - Development of additional solutions integrated with CRM Dynamics

    • Mexico
    • Higher Education
    • 700 & Above Employee
    • Programming teacher
      • Jan 2011 - Dec 2013

      I have always wanted to share something I know, so I decided to teach at the University to share the knowledge learned throughout my short career as a Systems Consultant and give something to others of what I have received I have always wanted to share something I know, so I decided to teach at the University to share the knowledge learned throughout my short career as a Systems Consultant and give something to others of what I have received

    • United States
    • Mining
    • 1 - 100 Employee
    • Desarrollador
      • Sep 2012 - Jun 2013

      Support engineer, C# programming and basic html Support engineer, C# programming and basic html

    • Spain
    • 1 - 100 Employee
    • Software Engineer
      • Apr 2012 - Sep 2012

      Desarrollo de mejoras a ERP Epicor Desarrollo de mejoras a ERP Epicor

    • Switzerland
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Consultor CRM Dynamics
      • Sep 2006 - Apr 2012

      Product installation, Personalization, Deployment, Training for final users and technical users Analysis and design of database, interfaces with legacy systems Product installation, Personalization, Deployment, Training for final users and technical users Analysis and design of database, interfaces with legacy systems

    • Programador
      • Aug 2005 - Sep 2006

      Programador en C#.Net y HTML Programador en C#.Net y HTML

    • Financial Services
    • 1 - 100 Employee
    • Resolution Desk representative
      • Nov 2002 - Aug 2005

      Make difficult decisions with very special customers, high level credits based on historical behavior on their cellphones Make difficult decisions with very special customers, high level credits based on historical behavior on their cellphones

Education

  • Facultad de ingenieria mecanica y eléctrica
    Ingeniero administrador de sistemas, Ingeniero Administrador de Sistemas
    2001 - 2005
  • Facultad de Ingeniería Mecánica y Eléctrica
    IAS, Desarrollo de software
    2000 - 2005

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