Sergio Ferrer Jimenez

Customer Success Specialist for France at Empreinte Hôtel
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Contact Information
us****@****om
(386) 825-5501
Location
France, FR
Languages
  • English Native or bilingual proficiency
  • French Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • Italian Professional working proficiency

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Experience

    • France
    • Hospitality
    • 1 - 100 Employee
    • Customer Success Specialist for France
      • Dec 2022 - Present

      Customer service at a 4-star hotel. Clients are mainly from France. But I also get to use English, Spanish and Italian. Customer service at a 4-star hotel. Clients are mainly from France. But I also get to use English, Spanish and Italian.

    • English and spanish teacher
      • May 2022 - Present

      English and Spanish private teacher. From scratch to advanced. Having fun and losing fear of speaking while following a grammar book. English and Spanish private teacher. From scratch to advanced. Having fun and losing fear of speaking while following a grammar book.

    • France
    • Software Development
    • 300 - 400 Employee
    • Business Developer Representative for SMB's Iberia
      • May 2022 - Oct 2022

      Lead generation. Local SEO consulting. Prospect acquisition. Partoo helps companies and freelancers enhance their presence and performance on google my business. Lead generation. Local SEO consulting. Prospect acquisition. Partoo helps companies and freelancers enhance their presence and performance on google my business.

    • France
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Account Manager for Iberophone, Italy and Malta
      • Jun 2021 - Dec 2021

      Customer service in English, Spanish, French and Portuguese. Account Management for Iberophone, Italy and Malta. Lead generation, discussing with prospects and current partners, coming up with new products, updating activity catalogue, encouraging clients to purchase our products... Customer service in English, Spanish, French and Portuguese. Account Management for Iberophone, Italy and Malta. Lead generation, discussing with prospects and current partners, coming up with new products, updating activity catalogue, encouraging clients to purchase our products...

    • Germany
    • Software Development
    • 700 & Above Employee
    • Product Manager for Spain and Portugal
      • Jul 2018 - Jan 2019

    • United States
    • Education
    • 1 - 100 Employee
    • Head of marketing in our project/ Mentorship on creating a startup
      • Sep 2018 - Dec 2018

      design thinking, lean startup, define the product, select the target market... design thinking, lean startup, define the product, select the target market...

    • Banking
    • 700 & Above Employee
    • Empleado
      • Jul 2015 - Dec 2015

    • Becario
      • Feb 2015 - Jun 2015

  • Autónomo
    • Alicante
    • Socorrista
      • Jun 2011 - Aug 2011

  • Autónomo
    • Alicante
    • Socorrista
      • Jun 2010 - Aug 2010

Education

  • Universidad Carlos III de Madrid
    Trabajo Fin de Grado, Economía
    2019 - 2019
  • Universidad Carlos III de Madrid
    TFG Emprende, ADE
    2019 - 2019
  • Fundación Innovación Bankinter
    Programa "You Akademia Project", Emprendimiento/Estudios sobre emprendimiento
    2018 - 2018
  • Universidad Carlos III de Madrid
    Grado en Administración y Dirección de Empresas, Administración y gestión de empresas
    2011 - 2015
  • Escuela Oficial de Idiomas
    Intermedio I de Inglés (Nivel B1), Enseñanza de inglés como lengua extranjera
    2011 - 2012

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