Sergio Arias

Resort Manager at Sheraton Maldives Full Moon Resort & Spa
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Contact Information
us****@****om
(386) 825-5501
Location
Malé, Maldives, MV
Languages
  • English Full professional proficiency
  • Spanish Native or bilingual proficiency
  • Portuguese Native or bilingual proficiency

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Bio

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Credentials

  • Keys to Communication
    Accor Académie
    Jun, 2013
    - Nov, 2024
  • Train the Trainer
    Accor Académie
    Jun, 2013
    - Nov, 2024

Experience

    • Maldives
    • Hospitality
    • 100 - 200 Employee
    • Resort Manager
      • Feb 2019 - Present

      5-star beach resort located on a private island 5-star beach resort located on a private island

  • Mango Bay Resort
    • Phu Quoc Island, Vietnam
    • Resident Manager
      • Jun 2017 - Jan 2019

      Eco Friendly Resort located at Ong Lang Beach, Phu Quoc Island, Vietnam Eco Friendly Resort located at Ong Lang Beach, Phu Quoc Island, Vietnam

    • Thailand
    • Hospitality
    • 700 & Above Employee
    • Resident Manager
      • Jun 2015 - May 2017

      Centara Grand Island & Resort Spa Maldives is a 5 star property located at Machchafushi Island (Alif Dhaal Atoll). As Resident Manager, I am directly in charge of F&B, HSK, SPA, reporting directly to the Area General Manager. A high occupancy property throughout the year. Centara Grand Island & Resort Spa Maldives is a 5 star property located at Machchafushi Island (Alif Dhaal Atoll). As Resident Manager, I am directly in charge of F&B, HSK, SPA, reporting directly to the Area General Manager. A high occupancy property throughout the year.

    • Executive Assistant Manager
      • Jan 2013 - May 2015

      Historical 5 star Property at Vietnam's Former Imperial Capital. Historical 5 star Property at Vietnam's Former Imperial Capital.

  • The Quay Hotel (FCC Group)
    • Phnom Penh, Cambodia
    • Hotel Manager
      • Jul 2011 - Jul 2012

      • Reorganized hotel operations. • Represented owners interests. • In charge of hotel and F&B operations. • Sales and marketing strategy. • Budgeting and development of new strategies. • Reorganized hotel operations. • Represented owners interests. • In charge of hotel and F&B operations. • Sales and marketing strategy. • Budgeting and development of new strategies.

    • Food and Beverage Services
    • 1 - 100 Employee
    • Sales and Marketing Assistant Director
      • Aug 2010 - Jun 2011

      • Constantly monitoring current market conditions & forecasting new opportunities .• Finding ways to keep the team motivated.• Good communication with other departments, specially Front Office.• Introduction of new technologies to monitor and increase revenue.

    • Resident Manager
      • Jan 2009 - Jul 2010

      • Co-ordination of different departments involved in the daily operations.• Reassured budged was achieved without compromising the quality.• Dealt with the impact of Global Financial Crisis and Bangkok street protests had on revenue.• Close contact with guests.• Day-to-day operations.

    • Fodd and Beverage Manager
      • Mar 2007 - Dec 2008

      • Oversee and synchronize F&B operations, budgeting.• Stock cost control, supplier liaison and negotiation.• To search for new revenue generators.• Outside catering, large functions and live events.• One of the largest foreign F&B operators in Phnom Penh.•

    • Fodd and Beverage Manager
      • Aug 2006 - Feb 2007

      • Developed trainings to keep/improve standards.• Smooth service, reference to the guests.• Brought new trends.• Budgeting and cost control.• Strong connection with other departments.

  • El Pirata of Mayfair
    • London, United Kingdom
    • Maître d'
      • Aug 2005 - Jun 2006

      Voted London’s top Spanish Restaurant. • Ability to work in a busy environment. • Assist with the operations of large functions. • Food and beverage ordering and stock control. • Training and supervising staff. Voted London’s top Spanish Restaurant. • Ability to work in a busy environment. • Assist with the operations of large functions. • Food and beverage ordering and stock control. • Training and supervising staff.

    • Food & Beverage Supervisor/ Asst. Manager
      • Apr 2003 - Jul 2005

      • Provide excellent customer service.• Responsible for minibar stock control measures.• In-charge of rostering, hiring and training staff.• Duty manager occasionally.

    • Food & Beverage Team Leader
      • Oct 2002 - Mar 2003

    • Food & Beverage Team Member
      • Aug 2002 - Sep 2002

Education

  • ICHM Hotelleriesuisse
    International Hotel Management, Graduated with Honor
    2008 - 2011
  • Universidade Estadual do Piauí
    Bachelor's degree, History Studies
    2000 - 2002
  • Colegio Certo
    1993 - 2000

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