Experience

North Shore Medical Center

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Operations Manager

  • Jun 2018 - Present



Goodwill Central Texas

• United States
• Non-profit Organizations
• 300 - 400 Employee

• Area Project Manager

  • Sep 2013 - May 2018



EZCORP

• United States
• Financial Services
• 700 & Above Employee

• Central Gun Processing Team Member

  • Apr 2013 - Dec 2013

  - Oversee all firearm sales pertaining to eCommerce. - Maintain inventory. - Perform Shipping and receiving duties. - Keep an accurate log of data for items shipped/received. - Maintain sales and profit data up to date with Excel. - Work in accordance with ATF policies and regulations including NICS. - Purchasing of new firearms and FFL (Federal Firearm License) transfers for 200 EZCORP pawn and retail stores. - Serve as a resource to internal and external customers and employees relative to all sales activities and needs to get results, train, and gain knowledge of self-development in all facets of the process. - Communicate with manager and ecommerce manager to establish monthly and quarterly goals for sales, inventory, and procurement Show less



Native Environmental, LLC

• United States
• Environmental Services
• 1 - 100 Employee

• Mining Contractor

  • Mar 2012 - Feb 2013

  - Functioned as a member of a local team and extended teams throughout the organization. - Performed day to day operations at job sites and communicated with team members to better promote safety - Performed routine safety checks of equipment (vehicles, machinery, etc.) and performed preventative maintenance. - Assisted in clerical and office operations, inventory, safety audits - Performed refueling of all vehicles, service trucks, equipment, trailers, etc. - Received training in various heavy equipment, service trucks, vac trucks, Bobcat,lifts, confined space, - Assisted welders with power tools, cutting, and grinding - Production Statistics: Copper in SX-EW Cathode: 73.7 million lbs. (2012) - Days w/o incident: 205 - Demonstrated ability to be self-directed and self –managed Show less



Volt

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Technical Support Specialist

  • Dec 2011 - Apr 2012

  - Assisted customers with concerns that ranged from connectivity and usability to overall 2nd level technical support and troubleshooting of their U-verse Services - Identified and solved customer needs by inquiring on any issues, communicating effectively and establishing a positive rapport with each customer - Used resources to dispatch trouble ticket, establish network connectivity, troubleshoot network infrastructure, hardware systems and components, ping IP address, troubleshoot routers and modems, remote programming of settings, software, and hardware, television services, and package upgrades - Sales Avg. at 6.5/day December 4/day January 5/day February 5.5 March Required: 3-5/ day - Trouble Ticket Resolution Avg. at 120/day Show less



EMS Group

• Tempe, AZ

• Project Supervisor

  • Jun 2009 - Jan 2012

  - I would oversee performance of 15-20 employees, logistics operations (shipping, receiving of materials, and delivery schedules), handled inventory, ran meetings ( training, orientation, etc.), arranged employees work schedule with project manager(Excel Spreadsheets), kept records of sales via computer software, discussed defect with quality control/inspections personnel to determine source of defects and equipment - Create a weekly task schedule for employees including: safety share meetings, and pre- work inspections - Perform routine walk-through's to meet/exceed compliance and safety standards. - Worked together with employees/ manager to meet job site needs/ requirements, and solve any issues. - Communicated with manager to solve problems/ issues with employees, customers, or contractors. - Participated in training new employees on all facets of job description, played a critical role in customer service, and served as a resource to internal and external customers relative to contracts, scopes of work, and rendered services - Functioned as a member of a local team and extended teams throughout the organization - Served as a resource to internal and external customers relative to all sales activities and needs to get results train and gain knowledge of self-development in all facets of the process - Knowledge of budgeting and business practices - Contract A- AZ Orthopedic Surgical Hospital received Press Ganey Summit Award inpatient in 2009 - Ability to effectively apply analytical tools, concepts and methods - Demonstrate ability to be self-directed and self –managed - Zero incidents during employment Show less



Walmart

• United States
• Retail
• 700 & Above Employee

• Sporting Goods Associate

  • Feb 2011 - Dec 2011

  - Safety Employee of the Month July 2011 (Awarded for proper disposal of hazardous material, participation in safety demonstrations, and training exercises) Days w/o incidents: Pre Employments 60 Employed: 145 - Firearm Sales – In compliance with NICS Policies to sell firearms in the state of Arizona - Gun sales Avg. at 10/week - Licensed dealer for game and fish regulation licenses - Provided customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, and promoting products and services, while maintaining a safe shopping environment - Maintained sporting goods area in accordance with Company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise/ supplies, identifying shrink and damages, and ensuring a safe work environment. - Unloaded, received and stocked merchandise from distribution centers and suppliers. - Demonstrated ability to be self-directed and self –managed Show less