Offixe Coordinator

• May 2022 - Present

Office Coordinator

• May 2022 - Present

Moved back to Dallas and looking for a new opportunity

• Feb 2022 - Present

Funeral Home Assistant

• Oct 2019 - Nov 2021

Licensed State of Georgia Funeral Service Apprentice and Marketing Coordinator focused on the Atlanta Hispanic Market. Skilled in all aspects of working with families in emotional and stressful settings making funeral and cemetery arrangements and planning services and life celebration events. Marketing coordinator with the Atlanta Hispanic Community and Organizations to promote the Southern Cremation & Funerals and affiliated Company brands. • Experienced in working with complex family and death situations and coordinating all details of services and paperwork; working with State and County Government and Court Offices and Consulates for permits and death certificates. • Marketing Coordinator focused on church and community partner relationship building and attending events and organizational meetings promoting the brand. Brand ambassador on Telemundo TV. Show less

Partner/Owner

• Dec 2016 - Feb 2018

Co-Owner and operator of private eye glass and optical services focused on group accounts such as schools, offices and social groups to provide eye exams and glasses in cooperation with Licensed Optician. • Develop sales lead and development, contracts and accounts payable and receivable. • Assists Optician with Exams and fittings, catalog lenses, frames and inventory. Co-Owner and operator of private eye glass and optical services focused on group accounts such as schools, offices and social groups to provide eye exams and glasses in cooperation with Licensed Optician. • Develop sales lead and development, contracts and accounts payable and receivable. • Assists Optician with Exams and fittings, catalog lenses, frames and inventory.

Supervisor

• Apr 2011 - Oct 2016

Sales and accounts receivable supervisor for Mexico accounts. Mexico City sales representative in addition to performing sales at trade shows in the United States on a yearly basis. • Increased sales by targeting private hospitals and key large retain uniform stores for customer relationships. • Worked past due accounts for debt and lost portfolio capturing 70% of lost debt/accounts Sales and accounts receivable supervisor for Mexico accounts. Mexico City sales representative in addition to performing sales at trade shows in the United States on a yearly basis. • Increased sales by targeting private hospitals and key large retain uniform stores for customer relationships. • Worked past due accounts for debt and lost portfolio capturing 70% of lost debt/accounts

Gate Agent

• Jan 2010 - Feb 2011

Gate agent for American Eagle flights arriving and departing Veracruz to the United States. Processing flight paperwork, documentation, passenger customer service, immigration and baggage claim. Gate agent for American Eagle flights arriving and departing Veracruz to the United States. Processing flight paperwork, documentation, passenger customer service, immigration and baggage claim.

Production Assistant

• Apr 2008 - Dec 2010

Coordinated events and public relations with sponsors, suppliers and customers in relationship to to TV and Radio Commercials in relations to events for major companies such as Bayer, Pfizer and Abott) Coordinated events and public relations with sponsors, suppliers and customers in relationship to to TV and Radio Commercials in relations to events for major companies such as Bayer, Pfizer and Abott)

Customer Service Specialist

• Dec 2007 - Feb 2008

Customer Service Lead managing 15 employees in call center supervising phone assistance with clients regarding telephone and cable/internet service and purchase order administration for U.S. clients (Comcast, United Airlines, and Google). Customer Service Lead managing 15 employees in call center supervising phone assistance with clients regarding telephone and cable/internet service and purchase order administration for U.S. clients (Comcast, United Airlines, and Google).

Customer Service Agent

• Mar 2000 - Dec 2007

Customer Service Agent providing assistance to all Latin American and Caribbean customers in Spanish and English. Provided customer service analysis for credit applications, opening line of credit, verifying identity and income information. • Worked with clients to find the best match and fit card for their needs based on credit qualification questions. • Benched marketed current customers for needs in insurance, travel and travel insurance • Worked with fraud cases and fraud prevention thru account monitoring and safeguards. Show less