Sergii Zinchenko

Senior Process Associate at Taxdoo
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Contact Information
us****@****om
(386) 825-5501
Location
Hamburg, Hamburg, Germany, DE

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Experience

    • Germany
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Senior Process Associate
      • Apr 2023 - Present

      Managing, organizing, optimizing, automizing and executing agile processes (Jira Kanban board).

    • Process Associate Compliance Solutions
      • Sep 2022 - Apr 2023

      Concentration on internal integrated processes, using mainly of JIRA, Raven and Zendesk Software. Cooperation with Engineers teams and Product Management team for the improvement of the new features and changes. Cooperation with the international partner network of Tax Advisors in Italy and Spain, interface between partners and customers.Using the JIRA Software Kanban Board for managing of internal processes. Optimization and improvement of internal processes. Automation of processes, agile method, bug fixing cross teams, analytical approach, project related work, project- and process optimization. Show less

    • Compliance Solutions Associate (international)
      • Jun 2021 - Sep 2022

      Agile process management in context of international filing in EU Abroad mainly for German customers, according to their tax liability. Cooperation with the international partner network of Tax Advisors, interface between partners and customers. Optimization and improvement of internal processes. Knowledge exchange by tracking of regulation changes internally and adjusting of internal processes according to these changes.Cooperation with Engineers teams and Product Management team for the improvement of the new features and changes. Activation and Onboarding of the new customers profiles automated over the JIRA Kanban Board and integration into the internal structures. Show less

    • Germany
    • Financial Services
    • 100 - 200 Employee
    • Kreditberater
      • Sep 2020 - Feb 2021

      Kreditberatung, Finanzberatung, Banken, Konsolidierung, Kundenbetreuung Kreditberatung, Finanzberatung, Banken, Konsolidierung, Kundenbetreuung

    • Germany
    • Technology, Information and Internet
    • Executive participation project active employer branding
      • Jun 2020 - Aug 2020

      B2B, Software Consulting, Recruiting durch Technologie, Recruting-Kampagnen Management (zum Beispiel über Facebook Ads), Beratung, Employer Branding (Konzeptentwicklung, Design und Auftritt Beratung) B2B, Software Consulting, Recruiting durch Technologie, Recruting-Kampagnen Management (zum Beispiel über Facebook Ads), Beratung, Employer Branding (Konzeptentwicklung, Design und Auftritt Beratung)

    • Germany
    • Advertising Services
    • 500 - 600 Employee
    • Sales Executive for Online Marketing
      • Jan 2020 - Jun 2020

      Vertrieb, Neukundengewinnung, Außendienst, Online Marketing Consulting, Beratung, Basic SEO Optimierung, Software Implementierung, Konzipierung Online Auftritt, anschließende Kundenbetreuung Vertrieb, Neukundengewinnung, Außendienst, Online Marketing Consulting, Beratung, Basic SEO Optimierung, Software Implementierung, Konzipierung Online Auftritt, anschließende Kundenbetreuung

    • Germany
    • Hospitality
    • 200 - 300 Employee
    • Hotel- und Gaststättengewerbe
      • Apr 2016 - Sep 2019

      Administration, Reservierungsmanagement, Kundenbetreuung, Wareneinkauf, Inventuren, Inbound Marketing, Controlling, Einarbeitung neuer Mitarbeiter.

    • Hotel Associate
      • Jun 2009 - Apr 2016

      Kundenbetreuung, Inbound Marketing, Hausverwaltung, Koordinierung der Abläufen im Hotel, Koordinierung der verschiedenen Teams, Reservierungsmanagement

    • Germany
    • Financial Services
    • 700 & Above Employee
    • Free Trainee
      • Jun 2016 - Aug 2016

      Finanzberatung, Versicherungsbranche, Finanzplanung Finanzberatung, Versicherungsbranche, Finanzplanung

Education

  • Universität Hamburg
    Bachelor of Arts - BA, Politische Wissenschaft und Regierung
    2008 - 2015
  • V. N. Karazin Kharkiv National University
    Bachelor of Arts - BA, Soziologie
    2005 - 2008
  • Walky Liceum
    Abitur, Englisch Französisch Geschichte Literatur

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