Serghei Miheev

Customer Support Engineer at GoParrot
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Contact Information
us****@****om
(386) 825-5501
Location
Chişinău, Chișinău, Moldova, MD

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Bio

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Customer Support Engineer
      • Apr 2019 - Present

      - Managing the restaurant's menus. - Resolving technical issues. - Researching / Reporting / Resolving system bugs. - Adjusting webstore stylistics. - Setting integrations with Delivery / Payment / POS providers. - General question assistance. - Managing the restaurant's menus. - Resolving technical issues. - Researching / Reporting / Resolving system bugs. - Adjusting webstore stylistics. - Setting integrations with Delivery / Payment / POS providers. - General question assistance.

    • United States
    • Travel Arrangements
    • 300 - 400 Employee
    • "ITN" Customer Support, Concierge Department.
      • Apr 2018 - Apr 2019

      - Booking : Seats, Hotels, Tours, Transport, Activities, Tours, Specials needs and preferences. - Data research for the customers on : Visa, Permissions Flights. - Booking : Seats, Hotels, Tours, Transport, Activities, Tours, Specials needs and preferences. - Data research for the customers on : Visa, Permissions Flights.

  • “HCB Logistics
    • Wrocław, Dolnośląskie, Poland
    • “HCB Logistics" Truck Dispatcher
      • Sep 2017 - Dec 2017

      - Monitoring trucks. - Calculating routs. - Analyzing incoming orders and transmitting them to drivers. - Filling data-bases. - Filling repords via email/phone for planer’s office and clients. - Monitoring trucks. - Calculating routs. - Analyzing incoming orders and transmitting them to drivers. - Filling data-bases. - Filling repords via email/phone for planer’s office and clients.

  • Steaua “Reds” S.A
    • Chișinău, Moldova
    • Textile Knitting and Weaving Machine Setter, Operator, and Tender
      • Dec 2016 - May 2017

      Adjust machine heating mechanisms, tensions, and speeds to produce specified products - Inspect products to ensure that specifications are met and to determine if machines need adjustment. - Install, level, and align machine components such as gears, chains, guides, dies, cutters, and/or needles to set up machinery for operation. - Start machines, monitor operations, and make adjustments as needed. - Study guides, loom patterns, samples, charts, and/or specification sheets, or confer with supervisors or engineering staff to determine setup requirements. Show less

  • “Neuron”
    • Chișinău, Moldova
    • “Neuron” Sales Consultant
      • Mar 2016 - Aug 2016

      Consulting on client’s hardware and software needs - Selling for mass retailers - Managing and Uploading corporate DataBase - Restoring DataBase - Individual PC Assamble - Managing and updating Client DataBase - Fullfiling sales target’s per quarter/year Consulting on client’s hardware and software needs - Selling for mass retailers - Managing and Uploading corporate DataBase - Restoring DataBase - Individual PC Assamble - Managing and updating Client DataBase - Fullfiling sales target’s per quarter/year

    • Freelance Hardware Technician
      • Jan 2016 - Mar 2016

      - Adjusting Hardware for Personal and Corporative use - Reparing PC’s - Adjusting Hardware for Personal and Corporative use - Reparing PC’s

    • Digital-TM
      • Feb 2015 - Dec 2015

      - Consulting on client’s hardware and software needs - Selling for mass retailers - Managing and Uploading corporate DataBase - Restoring DataBase - Individual PC Assemble - Managing and updating Client DataBase - Fulfilling sales target’s per quarter/year - Consulting on client’s hardware and software needs - Selling for mass retailers - Managing and Uploading corporate DataBase - Restoring DataBase - Individual PC Assemble - Managing and updating Client DataBase - Fulfilling sales target’s per quarter/year

    • Freelance Hardware Technician
      • Sep 2014 - Jan 2015

      - Adjusting Hardware for Personal and Corporative use - Reparing PC’s - Adjusting Hardware for Personal and Corporative use - Reparing PC’s

    • Israel
    • IT Services and IT Consulting
    • 700 & Above Employee
    • "Matrix" Sales Consultant
      • Nov 2013 - Aug 2014

      Consulting on client’s hardware and software needs - Selling for mass retailers - Managing and Uploading corporate DataBase - Restoring DataBase - Individual PC Assamble - Managing and updating Client DataBase - Fullfiling sales target’s per quarter/year Consulting on client’s hardware and software needs - Selling for mass retailers - Managing and Uploading corporate DataBase - Restoring DataBase - Individual PC Assamble - Managing and updating Client DataBase - Fullfiling sales target’s per quarter/year

Education

  • College of Microelectronics and Computer Technologies
    Bachelor of Technology - BTech, Technician
    2009 - 2013
  • Lyceum Theoretic CDacia
    1997 - 2008

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