Sergei Yushusvaev
Customer Relations Supervisor at SysAid Technologies Ltd.- Claim this Profile
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Bio
Experience
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SysAid
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Israel
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Software Development
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100 - 200 Employee
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Customer Relations Supervisor
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May 2011 - Present
Supervising 1-tier and 2 tier support team in several locations, including USA, Europe and Middle East. Coordinating work operations with 3-tier and DevOps. Creation of work procedures. Training and Guidance of new employees in Customer Relations team. Previous positions in organisation: -Account Manager of over 300 companies, industrial and educational institutes, etc. -Customer Relations and Technical Support Engineer, including Implementation and Customization of software for In-House and Cloud based customers. -Pre-Sales/Post Sales Implementation team. Show less
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Synerion Systems Ltd.
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Israel
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Software Development
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1 - 100 Employee
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Technical Support Engineer
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Dec 2010 - Apr 2011
Secondary Project providing outsourcing services for Synerion (Human Capital Management Software) by Ness Technologies. Technical Support Engineer Secondary Project providing outsourcing services for Synerion (Human Capital Management Software) by Ness Technologies. Technical Support Engineer
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Ness Digital Engineering
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United States
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Software Development
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700 & Above Employee
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Technical Support Engineer
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Jun 2010 - Apr 2011
Outsourcing Technical Support Engineer for Teva Pharmaceuticals LTD Outsourcing Technical Support Engineer for Teva Pharmaceuticals LTD
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Education
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Holon Institute of Technology
B.Sc, TECHNOLOGY MANAGEMENT
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