Serge Groven

Director Technology & Projects Excellence at CEN and CENELEC
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Contact Information
us****@****om
(386) 825-5501
Location
Zona metropolitană Bruxelles
Languages
  • Dutch Competență de vorbitor nativ sau bilingv
  • French Competență de vorbitor nativ sau bilingv
  • English Competență de vorbitor nativ sau bilingv
  • German Competență limitată de lucru

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Bio

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Experience

    • Belgium
    • Non-profit Organizations
    • 100 - 200 Employee
    • Director Technology & Projects Excellence
      • dec. 2022 - - Prezent

    • Germany
    • Internet Publishing
    • 200 - 300 Employee
    • Senior Corporate IT Manager
      • apr. 2016 - nov. 2022

      Lead corporate IT projectsResponsible for IT integration in M&AManage IT services, infrastructure and teamsManage the StepStone corporate IT frameworkDesign and implement new IT services and infrastructure architectureResponsible for budgets, license compliance, business alignment, long-term strategyStrong focus on IT, data security and compliance

    • Internal IT Manager
      • nov. 2014 - mar. 2016

      Lead large IT and service projectsResponsible for IT integration in M&AManage IT infrastructure and servicedesk teamsManage 3rd party service, software and hardware providersResponsible for budgets, license compliance, business alignment, long-term strategyResponsible for all IT services, infrastructure and projects used by the StepStone offices

    • IT Teamlead
      • iul. 2010 - oct. 2014

      Manage IT infrastructure and servicedesk for offices in Belgium, France and the NetherlandsResponsible for IT integration in M&ALead company-wide large IT projectsAdminister company-wide IT services and software licensingNegotiate with 3rd party service, software and hardware providers

    • System Administrator
      • aug. 2008 - iun. 2010

      Manage IT infrastructure and servicedesk for offices in Belgium, France and the Netherlands

    • Belgium
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Desk Engineer 2nd Line
      • aug. 2006 - aug. 2008

      Detached to ACV/CSC @Aeropolis SchaarbeekProvide 2nd line support for the 1st line onsite system coordinatorsTake ownership of incidents, problems and requests for change through all escalation phases Create knowledgebase articles and manualsAdminister the Cisco telephony together with the network managerComplex environment of over 300 offices and 3500 employeesLeft on my initiative Detached to ACV/CSC @Aeropolis SchaarbeekProvide 2nd line support for the 1st line onsite system coordinatorsTake ownership of incidents, problems and requests for change through all escalation phases Create knowledgebase articles and manualsAdminister the Cisco telephony together with the network managerComplex environment of over 300 offices and 3500 employeesLeft on my initiative

    • Self Employed
      • apr. 2006 - iul. 2006

      Focus on technical self improvement to qualify for more interesting positions Focus on technical self improvement to qualify for more interesting positions

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Service Desk Engineer
      • dec. 2005 - mar. 2006

      Responsible for the continuity of service for several clients in case of sickness/vacation in the permanent teams. Clients included LeasePlan Belgium, Sanoma Publishing, ASCO and GSKLeft on my initiative Responsible for the continuity of service for several clients in case of sickness/vacation in the permanent teams. Clients included LeasePlan Belgium, Sanoma Publishing, ASCO and GSKLeft on my initiative

    • Belgium
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Support Technician
      • apr. 2004 - nov. 2005

      Provide technical phone support for broadband customers, Topcom, HP, and many othersLeft on my initiative Provide technical phone support for broadband customers, Topcom, HP, and many othersLeft on my initiative

Education

  • Solvay Brussels School
    Executive Master in Information Security, completed successfully
    2016 - 2016
  • Solvay Brussels School
    Executive Master in IT Management, completed successfully
    2014 - 2015
  • College Tongeren
    Primus Latin-Modern Languages Studies
    1991 - 1998

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