Serge-Gatien Dje
Sales Representative French and Benelux Markets at Shepherd Compello- Claim this Profile
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French Native or bilingual proficiency
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French Native or bilingual proficiency
Topline Score
Bio
Credentials
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Certificate: Inside the Markets
Academy, London Stock Exchange GroupMar, 2019- Nov, 2024
Experience
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Shepherd Compello
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United Kingdom
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Insurance
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1 - 100 Employee
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Sales Representative French and Benelux Markets
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Jun 2021 - Present
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Enterprise
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United States
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Travel Arrangements
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700 & Above Employee
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Management Trainee
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Nov 2019 - Oct 2020
At Enterprise Rent A Car, my key responsibility eas to ensure the delivery of superior customer service by leveraging consultative selling skills to generate new sales and attain a SMART KPI. Here I drove positive business outcomes by maintaining customer relationship management system accurately as well as focused on research and development of new opportunities for sustainable growth. Also, I utilised proficiencies in performing day-to-day operations, including marketing and financial management with a keen focus on maximising branch's profitability.
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Verisure
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Switzerland
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Consumer Services
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700 & Above Employee
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Sales Security Expert
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Jul 2019 - Dec 2019
While working as Sales Security Expert, I utilised robust sales methods and negotiation skills to promote and sell innovative smart alarm system. I developed and delivered presentations tailored to the client's needs. Also, I designed and installed a bespoke security system driven by weekly KPI and sales' forecast based on personal and team canvassing. While working as Sales Security Expert, I utilised robust sales methods and negotiation skills to promote and sell innovative smart alarm system. I developed and delivered presentations tailored to the client's needs. Also, I designed and installed a bespoke security system driven by weekly KPI and sales' forecast based on personal and team canvassing.
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Pret A Manger
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United Kingdom
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Retail
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700 & Above Employee
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Customer Service Team Lead
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Sep 2011 - Jun 2019
As Team Leader, my core responsibility wat to spearhead end-to-end operations, such as stock management, staff supervision, and providing excellent customer service to ensure maximum productivity. Moreover, I provided robust training and coaching in order to attain designated goals. Key Accomplishment: • Improved overall team performance and sales growth in several branches. As Team Leader, my core responsibility wat to spearhead end-to-end operations, such as stock management, staff supervision, and providing excellent customer service to ensure maximum productivity. Moreover, I provided robust training and coaching in order to attain designated goals. Key Accomplishment: • Improved overall team performance and sales growth in several branches.
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MCT (Maintenance Climatisation Technique)
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Côte d'Ivoire
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Mechanical Or Industrial Engineering
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1 - 100 Employee
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Commercial Attache
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Jul 2009 - Mar 2011
In this role as Commercial Attaché, I steered a wide range of operations and maintained customer relationship management system, resulting to accelerate sales potential. I also monitored competitive and market's trends precisely with regular visits to area businesses to expand the client base. Moreover, I kept abreast of the latest marketing trends. Key Accomplishment: • Reviewed air conditioning system designs, regulations, and specifications regarding importation booking freight. In this role as Commercial Attaché, I steered a wide range of operations and maintained customer relationship management system, resulting to accelerate sales potential. I also monitored competitive and market's trends precisely with regular visits to area businesses to expand the client base. Moreover, I kept abreast of the latest marketing trends. Key Accomplishment: • Reviewed air conditioning system designs, regulations, and specifications regarding importation booking freight.
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ECU Worldwide
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India
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Sales Negotiator
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May 2007 - Jun 2009
At ECULINE Worldwide Air and Sea Freight Service, I served as a commercial negotiator and delivered remarkable performance by forecasting, customer service, developing portfolio, operations and customer relationship management with a keen focus on achieving business goals. Here I provided proactive assistance to create the largest active market share. Also, I maintained sufficient personal outbound call activity and canvass to achieve objectives. Key Accomplishments: • Maximised overall sales of importation freight's bookings by 33%. • Provided exceptional customer service to increase booking volume and retain existing clients.
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Afribache (Group I.P.S)
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Cote D’Ivoire (Ivory Coast)
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Sales Manager
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Apr 2003 - Aug 2006
I was responsible for an outstanding sales performance, practiced total quality management where I Led and managed sales force to achieve KPI and sustainable growth. Designed business plan and strategy for a successful market penetration and product development. Lowered CPA and managed customer credit limit ● Recognised for increasing product line with a new designed event shelter called “Dalo” I was responsible for an outstanding sales performance, practiced total quality management where I Led and managed sales force to achieve KPI and sustainable growth. Designed business plan and strategy for a successful market penetration and product development. Lowered CPA and managed customer credit limit ● Recognised for increasing product line with a new designed event shelter called “Dalo”
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COTOA ( Industry Promotion Service group )
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Cote D’Ivoire (Ivory Coast)
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Sales Assistant
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Jul 2002 - Apr 2003
I analysed sales and financial reports, In addition I maintained an excellent showroom merchandising and controlled the stock. I led and trained the technical workforce to deliver an excellent customer service and maintained CRM file accurate. I analysed sales and financial reports, In addition I maintained an excellent showroom merchandising and controlled the stock. I led and trained the technical workforce to deliver an excellent customer service and maintained CRM file accurate.
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Education
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University of Sunderland in London
Master's degree, Business Administration, Management and Operations -
The University of Northampton
Bachelor's degree, Business, Management, Marketing, and Related Support Services -
Newham University Centre
Bachelor's degree, Business and Management -
Group CSI Abidjan and the university pole Leonardo de Vinci (Paris-La Défense)
Preparation for the Diploma of Higher Education in Business Engineering and International Trade -
Pigier
BTS, Business, Management, Marketing, and Related Support Services