Serena Iun

Licensed Project Sales at Macdonald Platinum Marketing
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Vancouver Metropolitan Area, CA
Languages
  • Cantonese -
  • Mandarin -
  • English -

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Experience

    • Canada
    • Real Estate
    • 1 - 100 Employee
    • Licensed Project Sales
      • Jan 2023 - Present

      Project marketed:- Otto by Tera Living, West Richmond (8 units)- Aviary by Tera Living, Richmond (36 units)

    • Real Estate Advisor
      • Jun 2022 - Present

      Project Marketing and Residential Real Estate

    • Sales Coordinator
      • May 2021 - Present

      - Maintain knowledge of the Pre-Sale real estate transaction process- Develop reports and procedures to support sales practices- Participate in sales campaigns by reaching out to potential realtors and prospects- Facilitate New Home Orientation walk-throughs and possession arrangements.Projects coordinated:- Clive at Collingwood by Nexst Properties, Vancouver East (68 units)- Laval by Domus Homes, Coquitlam (41 units)- Park West 29 Collection by Redekop, Vancouver West (30 units) Show less

    • Pakistan
    • Technology, Information and Media
    • 1 - 100 Employee
    • Customer Experience Associate
      • Jan 2021 - Jun 2021

      - Provided exceptional customer experience by connecting personally with customers to advise them appropriately and operated based on the KYC, KYT standardized ethics. - Processed daily financial transactions like deposits, withdrawals, bill payments, and any other account updates. - Understood and determined customer needs to recommend solutions such as referring customers to financial advisors. - Provided exceptional customer experience by connecting personally with customers to advise them appropriately and operated based on the KYC, KYT standardized ethics. - Processed daily financial transactions like deposits, withdrawals, bill payments, and any other account updates. - Understood and determined customer needs to recommend solutions such as referring customers to financial advisors.

    • Retail
    • 100 - 200 Employee
    • Keyholder
      • Jun 2020 - Dec 2020

      - Provided leadership support in the absence of the management team and entrusted for store openings and closings.- Established long-term relationships to build portfolios of return clients.

    • Beauty Advisor
      • Aug 2019 - Jun 2020

      - Achieved personal sales target.- Built rapport with customers to understand needs and conduct makeup and skincare consultations by demonstrating product knowledge while informing customers of promotions and daily deals.

Education

  • UBC Sauder School of Business
    Real Estate Trading Services Licensing Course, Real Estate
    2021 - 2022
  • The University of British Columbia
    Bachelor of Commerce - BCom, Marketing
    2019 - 2021
  • UBC Sauder School of Business
    Bachelor of Commerce - BCom, Marketing
    2019 - 2021
  • Langara College
    University transfer program, Business/Commerce, General
    2016 - 2018
  • Blanche Macdonald Centre
    Freelance Makeup diploma, Make-Up Artist/Specialist
    2017 - 2018
  • Sacred Heart Canossian College (English Section)
    High School Diploma, Business/Commerce, General
    2004 - 2016

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