Serena Suen

Online Community Moderator at Hello Sunday Morning
  • Claim this Profile
Contact Information
Location
Greater Sydney Area

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • Australia
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Online Community Moderator
      • Mar 2022 - Present

      As an online moderator of the Daybreak community, my responsibilities include identifying and managing risk, ensuring a safe and respectful space by enforcing community guidelines, data logging, and communicating overall community health and key discussions to the clinical team. As an online moderator of the Daybreak community, my responsibilities include identifying and managing risk, ensuring a safe and respectful space by enforcing community guidelines, data logging, and communicating overall community health and key discussions to the clinical team.

    • Australia
    • Individual and Family Services
    • 1 - 100 Employee
    • Behavioral Therapist
      • Dec 2021 - Present

      As a behavioural therapist, I support children and their families through challenges they may face associated with Autism and learning delay diagnoses. In collaboration with a supervisory team and fellow therapists, I administer ABA therapy across multiple settings, implement behavioural intervention plans, collect session data and notes, and liaise with stakeholders. As a behavioural therapist, I support children and their families through challenges they may face associated with Autism and learning delay diagnoses. In collaboration with a supervisory team and fellow therapists, I administer ABA therapy across multiple settings, implement behavioural intervention plans, collect session data and notes, and liaise with stakeholders.

    • Administrative Assistant
      • Jan 2017 - Feb 2022

      As reception I am the first point of contact for all existing and prospective clients. I handle incoming and outgoing correspondence, triage new intakes, manage clinical diaries, process and issue invoices, organise patient records and score psychometric assessments. Worked full time in this role throughout 2020 and assisted with the significant transition from in-person to telehealth in response to the pandemic. As reception I am the first point of contact for all existing and prospective clients. I handle incoming and outgoing correspondence, triage new intakes, manage clinical diaries, process and issue invoices, organise patient records and score psychometric assessments. Worked full time in this role throughout 2020 and assisted with the significant transition from in-person to telehealth in response to the pandemic.

    • Performing Arts
    • 1 - 100 Employee
    • Music Teacher
      • Apr 2021 - Aug 2021

      Led and taught repertoire to an all-girls choir for the Sydney Eisteddfod. Led and taught repertoire to an all-girls choir for the Sydney Eisteddfod.

    • Musicians
    • 1 - 100 Employee
    • Music Teacher
      • Jan 2018 - Jan 2019

      Vocal and piano teacher for students of all ages. Involved organising lesson plans for students each week, teaching AMEB content and consistently communicating with guardians regarding progress and homework. Vocal and piano teacher for students of all ages. Involved organising lesson plans for students each week, teaching AMEB content and consistently communicating with guardians regarding progress and homework.

    • Retail Apparel and Fashion
    • 100 - 200 Employee
    • Sales Assistant
      • Jan 2017 - Jan 2018

      Delivered exceptional customer service to reach daily KPIs, merchandising and stock replenishment, and processing transactions and cash handling. Achieved junior manager position in September 2017. Delivered exceptional customer service to reach daily KPIs, merchandising and stock replenishment, and processing transactions and cash handling. Achieved junior manager position in September 2017.

Education

  • University of Newcastle
    Bachelor of Psychological Science (Honours), Psychology
    2021 - 2021
  • Macquarie University
    Bachelor of Science - Psychology, Psychology
    2016 - 2019

Community

You need to have a working account to view this content. Click here to join now