Serena Suen
Online Community Moderator at Hello Sunday Morning- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
Hello Sunday Morning
-
Australia
-
Wellness and Fitness Services
-
1 - 100 Employee
-
Online Community Moderator
-
Mar 2022 - Present
As an online moderator of the Daybreak community, my responsibilities include identifying and managing risk, ensuring a safe and respectful space by enforcing community guidelines, data logging, and communicating overall community health and key discussions to the clinical team. As an online moderator of the Daybreak community, my responsibilities include identifying and managing risk, ensuring a safe and respectful space by enforcing community guidelines, data logging, and communicating overall community health and key discussions to the clinical team.
-
-
-
Lizard Centre
-
Australia
-
Individual and Family Services
-
1 - 100 Employee
-
Behavioral Therapist
-
Dec 2021 - Present
As a behavioural therapist, I support children and their families through challenges they may face associated with Autism and learning delay diagnoses. In collaboration with a supervisory team and fellow therapists, I administer ABA therapy across multiple settings, implement behavioural intervention plans, collect session data and notes, and liaise with stakeholders. As a behavioural therapist, I support children and their families through challenges they may face associated with Autism and learning delay diagnoses. In collaboration with a supervisory team and fellow therapists, I administer ABA therapy across multiple settings, implement behavioural intervention plans, collect session data and notes, and liaise with stakeholders.
-
-
-
-
Administrative Assistant
-
Jan 2017 - Feb 2022
As reception I am the first point of contact for all existing and prospective clients. I handle incoming and outgoing correspondence, triage new intakes, manage clinical diaries, process and issue invoices, organise patient records and score psychometric assessments. Worked full time in this role throughout 2020 and assisted with the significant transition from in-person to telehealth in response to the pandemic. As reception I am the first point of contact for all existing and prospective clients. I handle incoming and outgoing correspondence, triage new intakes, manage clinical diaries, process and issue invoices, organise patient records and score psychometric assessments. Worked full time in this role throughout 2020 and assisted with the significant transition from in-person to telehealth in response to the pandemic.
-
-
-
Sister2Sister School of Singing
-
Performing Arts
-
1 - 100 Employee
-
Music Teacher
-
Apr 2021 - Aug 2021
Led and taught repertoire to an all-girls choir for the Sydney Eisteddfod. Led and taught repertoire to an all-girls choir for the Sydney Eisteddfod.
-
-
-
Maxx Music
-
Musicians
-
1 - 100 Employee
-
Music Teacher
-
Jan 2018 - Jan 2019
Vocal and piano teacher for students of all ages. Involved organising lesson plans for students each week, teaching AMEB content and consistently communicating with guardians regarding progress and homework. Vocal and piano teacher for students of all ages. Involved organising lesson plans for students each week, teaching AMEB content and consistently communicating with guardians regarding progress and homework.
-
-
-
Pumpkin Patch
-
Retail Apparel and Fashion
-
100 - 200 Employee
-
Sales Assistant
-
Jan 2017 - Jan 2018
Delivered exceptional customer service to reach daily KPIs, merchandising and stock replenishment, and processing transactions and cash handling. Achieved junior manager position in September 2017. Delivered exceptional customer service to reach daily KPIs, merchandising and stock replenishment, and processing transactions and cash handling. Achieved junior manager position in September 2017.
-
-
Education
-
University of Newcastle
Bachelor of Psychological Science (Honours), Psychology -
Macquarie University
Bachelor of Science - Psychology, Psychology