Serena Seungah Lee

Commercial Executive at Wallem Group
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Contact Information
us****@****om
(386) 825-5501
Location
KR
Languages
  • English Full professional proficiency
  • Korean Native or bilingual proficiency
  • Chinese Full professional proficiency

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Bio

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Experience

    • Hong Kong
    • Maritime Transportation
    • 700 & Above Employee
    • Commercial Executive
      • Sep 2017 - Present

      Serving as a Commercial Executive under Wallem Commercial Services division, handling all range of vessel commercial operations and management on behalf of banks, investors and ship owners by providing commercial management to achieve best result with the most cost effective direction. Built strong skills and understanding in dealing with customers; operators; brokers; charterers; banks; ship owners and major traders to provide complete maritime services including chartering, operations and asset/account managements. As a representative of our clients, provide comprehensive commercial and financial solutions to maximize the outcome. Responsible for day to day operations. Monitoring daily progress and schedule. Analyzing variances, Initiating corrective actions or advise. Ensure smooth operations. Responsibilities & Achievements: -- In charge for all range of bulk carriers vessel operations on time charter/ voyage charter/ COA etc. -- Monitoring daily commercial operations of ships. -- Maintaining separate accounts for each vessel by individual fixture. -- Issuing voyage instructions to Master. -- Liaising directly with the ships and the charterers. -- Issuing and following up on payment of hire/freight invoices. -- Calculate laytime and demurrage/dispatch. -- Appointing and dealing with agents and inspectors on a regular basis. -- Assisting in settlement of disputes. -- Maintaining record of offhire and ensuring that downtime is minimized at all times. -- Checking voyage bunker requirement and collecting bunkers quotes. Purchasing bunkers for vessel upon getting approval by authorities. -- Monitoring ship’s speed and consumption and maintaining vessel performance records. Highlighting under-performance to technical managers and ensuring that necessary steps are taken to rectify any under-performance. -- Ensuring that ships are being operated as per CP. -- Maintaining proper voyage records. -- Preparing monthly/weekly reports as required.

    • Operations Manager
      • Aug 2014 - Aug 2017

      As the first employee in Flaship Singapore, where has expanded their business to worldwide from Korea. In charge of all areas from the office admin to support work with head office along with strong responsibility. It is required who have the ownership with patience as the company is a start up company in Singapore. Report directly to Director in Singapore and Korea with positive attitude. It is required who can learn fast and work independently at all time as there are none of any trainer and senior with any guideline. Beside company operation, the main duty is vessel operation. Handling 170,000mt of Coal or Iron ore mainly ship from Australia to China or Brazil to China. Cooperate between ship owners and charterers. Responsibilities & Achievements: -- Manage the operations of up to 20+ dry bulk carriers per month. -- Monitor and ensure every process goes well smoothly for 24hours as per contract. -- Voyage planning and ensured that relevant information is passed to interested parties with timely manner. -- Follow up directly with clients both ship owners and charterers as a mediator. -- Draft or countercheck shipment contract agreement details, commission invoice and numerous documents. -- Responsible for communicating between charterers and owners and ensured that the vessel’s voyage is performed as per charter party. -- Maintained high levels of client satisfaction through open and responsive communication by building trust. -- Occasionally need to resolve disagreements or any kind of dispute, but also preventing them with a pro-active approach for potential opposing arguments -- Proactively negotiate with all parties and participate in claims, and interpret charter party clauses. -- Cooperate with the commercial team, organize and attend several meetings with clients for further strengthened relationships. -- In charge of company purchase, administrate work and HR. -- Reporting of the company activity and assists Director.

    • Australia
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Sales Executive & Consultant Advisor
      • Jul 2012 - Aug 2014

      Space furniture is the leading flagship store in Asia and there are more branches in Sydney, Melbourne and Brisbane. Distribute more than 25 premium brands mostly from Europe. Those are designer collection with signature pieces. Have experience in close communicate with clients and understand how to know their needs and provide the best consultant follow by reasonable advice, product knowledge is necessary along with a professional attitude and comfort approach to global clients. Achieved close to 150K/month Sales performance. Attained honor of top sales in the team. Besides sales, as a representative of sales, need to responsible for all procedure include proposals and quotations; schedule coordination; follow up after sales confirmations. Responsibilities & Achievements: -- In charge of B&B Italia, Fiam, Limited Edition as a Brand specialist. -- Identify key client through communications by understanding their needs. Provide the best proposal, to meet client’s expectations and requirements, both practical and idealistic. -- Built and maintained excellent relationship and advanced to further sales increasing. -- Keep updated myself with product knowledge as well as stock availability in order to provide right up-sales and cross-sales. -- Maintained high performance, some of the month captured the top sales of the month. -- Beside liaised with end-user, developed by interior designer, interior corporate and property management, optimized possibility of business. -- In the light of the project circumstances, responsible for long terms business negotiations, specialized agreements on deals, monitoring and assist with correspondent team. -- Cooperate and engage with others as a team to maximize in general revenue.

    • Italy
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Shop Sales Assistant
      • Feb 2012 - Jul 2012

      Responsibilities & Achievements: -- In charge of LA such as lady’s jewelry, leather good, scarf. -- Through communication with global customer, advice suitable products. -- As a stylist, suggest and assist customer based on their needs and desires. -- Understand merchandise and explain how to use of product and maintenance. -- Place special orders or look for desired items according to client’s requirement. -- Make the service floor clean and tiny inclusive of count stock and take stock, check merchandise.

    • Affairs Assistant
      • Jun 2010 - Jul 2011

      Responsibilities & Achievements: -- Conducted Korea market research and communicate with Korean companies. -- Record and compile newly updated news articles and translated into Chinese. -- Managed data systems of the news articles for internal company software and documents. Responsibilities & Achievements: -- Conducted Korea market research and communicate with Korean companies. -- Record and compile newly updated news articles and translated into Chinese. -- Managed data systems of the news articles for internal company software and documents.

    • South Korea
    • Renewable Energy Semiconductor Manufacturing
    • 1 - 100 Employee
    • Chinese-Korean Translator (Part-time)
      • Jan 2007 - Feb 2010

      Responsibilities & Achievements: -- Translated Bio Mass Energy Technology and Usage from Chinese into Korean. -- Assisted research as directed by the supervisors. -- Performed multi-tasks as needed. Responsibilities & Achievements: -- Translated Bio Mass Energy Technology and Usage from Chinese into Korean. -- Assisted research as directed by the supervisors. -- Performed multi-tasks as needed.

Education

  • KAIST EMDEC, Seoul, Korea
    Singapore Overseas Program
    2011 - 2012
  • Beijing People’s (Renmin) University, Beijing, China
    B.A. in Political Science
    2006 - 2010

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