Serena Ross

Helpline Clinician at NYC Elder Abuse Center
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area

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Bio

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Helpline Clinician
      • Sep 2020 - Present

      The NYCEAC Helpline for Concerned Persons provides supportive counseling, information, and education to non-abusing family, friends, and neighbors of older adults experiencing abuse, neglect, and financial exploitation. As the Helpline Specialist, I provide confidential conversations to help concerned persons make informed decisions and gain emotion support through stressful, and even traumatic times. The NYCEAC Helpline for Concerned Persons provides supportive counseling, information, and education to non-abusing family, friends, and neighbors of older adults experiencing abuse, neglect, and financial exploitation. As the Helpline Specialist, I provide confidential conversations to help concerned persons make informed decisions and gain emotion support through stressful, and even traumatic times.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Social Work Intern
      • Sep 2019 - Mar 2020

      The Victim Intervention Program provides services to any victim of a crime in the ED and throughout the hospital, as well as to folks in the community who may not be patients at the hospital. My role as a social work intern is to provide emotional support, safety assessments, safety planning, education and legal advocacy to victims of crime, specializing in working with survivors of sexual assault and domestic violence. I also provide short term (12 week) trauma focused outpatient therapy. The Victim Intervention Program provides services to any victim of a crime in the ED and throughout the hospital, as well as to folks in the community who may not be patients at the hospital. My role as a social work intern is to provide emotional support, safety assessments, safety planning, education and legal advocacy to victims of crime, specializing in working with survivors of sexual assault and domestic violence. I also provide short term (12 week) trauma focused outpatient therapy.

  • LIH Olivia's Place
    • Shanghai City, China
    • Social Work Intern
      • Sep 2018 - May 2019

      LIH Olivia's Place Shanghai provides multidisciplinary therapy services and support to children with special needs and their families. In this role I did intake for incoming patients and their families, as well as facilitating a monthly education and support group for the Client Care Coordinators in this agency. LIH Olivia's Place Shanghai provides multidisciplinary therapy services and support to children with special needs and their families. In this role I did intake for incoming patients and their families, as well as facilitating a monthly education and support group for the Client Care Coordinators in this agency.

Education

  • New York University
    Master of Social Work - MSW, Clinical/Medical Social Work
    2018 - 2020
  • York University
    Bachelor of Arts - BA, Women's Studies and Psychology
    2013 - 2017

Community

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