Serena Rhoton
Contact Center Representative II at UNCLE Credit Union- Claim this Profile
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Experience
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UNCLE Credit Union
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United States
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Financial Services
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1 - 100 Employee
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Contact Center Representative II
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Apr 2015 - Present
Livermore
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Assistant Financial Center Manager
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Nov 2013 - Present
Livermore The Financial Center Assistant Manager oversees the daily branch operations to ensure adequate maintenance, control and security of the branch cash and negoriable instruments. Assists the AVP, Branch Manager with staff supervison and coordinates activites for the financial center staff to ensure a high level of prompt efficient and freindly memeber service.
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Branch Manager
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Dec 2006 - Nov 2013
Pleasanton Ca Responsible for the direction and management of the Pleasanton Branch. Generate Auto, personal, secured loans and Visa cards, refer to the mortgage department first and second mortgages. Coach and train employees in the inputting and dispersing of loans. Sell and set up all the IRA products for all types of IRA’s. Responsible for monthly Branch audits and for the opening and closing of the Branch.
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Lead MSR
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May 2003 - Dec 2006
Dublin
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MSR II
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Mar 2000 - May 2003
Pleasanton/Dublin
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Kohl’s
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United States
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Events Services
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1 - 100 Employee
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Supervisor
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Sep 2007 - Present
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Education
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Granada High