Experience

Cloudmed, an R1 company

• United States
• Hospitals and Health Care
• 700 & Above Employee

• System Analyst

  • Oct 2021 - Present



Launch Consulting Group

• United States
• IT Services and IT Consulting
• 400 - 500 Employee

• Data Analyst

  • Feb 2021 - May 2021

  Managed field escalations related to quota distribution and management, providing documentation and training. ➢ Processed timely and accurate quota shifts; audited/validated quotas; distributed quotas; and performed audit management of reports using existing Microsoft Power BI® dashboards by querying and pulling Microsoft internal data. Managed field escalations related to quota distribution and management, providing documentation and training. ➢ Processed timely and accurate quota shifts; audited/validated quotas; distributed quotas; and performed audit management of reports using existing Microsoft Power BI® dashboards by querying and pulling Microsoft internal data.



First Choice Health

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Data Analyst

  • Jun 2019 - Feb 2021

  Prepared and audited various benefit reporting (PMPM, per 1000, etc.) through critical thinking and problem-solving using SQL, MS Excel, and MS Access. Conducted User Acceptance Testing (UAT) data testing for current and new database integrity. Worked with pharmacy (PBM) invoices and data to ensure data quality. ➢ Data mined cost-benefit and trend data using SQL, Deerwalk® Plan Analytics and the Milliman MedInsight® Portal. ➢ Created and analyzed year end reporting for clients using Microsoft Power BI® dashboards. Show less



Healthcare Management Administrators

• United States
• Insurance
• 100 - 200 Employee

• Healthcare Informatics Analyst

  • Mar 2017 - Oct 2018

  Performed financial and benefit analysis, ensured data integrity, maintained, and built relationships with key stakeholders. Applied cost-benefit and trend analysis for clients and brokers to assist with plan building, benefit recommendations, and population health. Analyzed medical coding (ICD-10, CPT, etc.) and presented data and insights to external clients and brokers using MS Power Point. ➢ Utilized BENEFITFOCUS® and MS Excel to mine data for cost-benefit and trend analysis reporting. ➢ Created and analyzed KPI dashboards to provide metrics for clients and internal operational teams. ➢ Led team for on-boarding and training. ➢ Implemented PWI’s (Procedural Work Instruction) documents for team processes. Show less



Cleveland Cinemas

• General Manager

  • Aug 2012 - Feb 2017

  Supervised and disciplined up to 20 theater staff, which includes all managers, floor staff and a cleaning company. Controlled all theater costs and expenditures (i.e. payroll, operational supplies, HVAC and power management) along with maintaining and supplying all human resources. Implemented all new policies, procedures, special programs, and marketing directives. ➢ Opened new theater and managed complete start-up.➢ Successfully hired, trained and promoted 3 staff from floor management to supervisors. Show less

• Location Marketing Manager / Assistant Manager

  • Jun 2011 - Jul 2012

  Established lead position on all off-site marketing efforts. Proposed new marketing ideas, strategies and promotions based on analytical information available. Assisted with execution of developing new/existing relationships with neighboring communities and business organizations. ➢ Established market awareness still used by corporate office

• Assistant Manager

  • Dec 2010 - Jun 2011

  Supervised and disciplined up to 15 theater floor staff and supervisors. Assisted with management of the booth and general booth maintenance. Assisted with enforcement of all human resource policies and procedures. Assisted with enforcement of all theater operation policies and procedures, including theatre costs and expenditures.



FHI Heat

• United States
• Manufacturing
• 1 - 100 Employee

• Administrative Assistant

  • Jul 2010 - Oct 2010



Cleveland State University

• United States
• Higher Education
• 700 & Above Employee

• Administrative Graduate Assistant

  • Aug 2008 - Jun 2010

  Supported school’s Administrative Coordinator with operating budget using PeopleSoft Financial Systems.

• Qualitative Research Assistant

  • Dec 2009 - Feb 2010

  Assisted in qualitative research by transcribing recorded interviews to be used for business analytics.



Accuhend Tax & Bookkeeping Service

• Executive Assistant

  • Feb 2002 - Feb 2009

  Manage office organization through office filing, data entry and technical troubleshooting Manage office organization through office filing, data entry and technical troubleshooting



Cleveland Museum of Contemporary Art

• Special Event Intern

  • Dec 2007 - May 2008

  Managed patron communication and provided a pleasant experience with the museum and the art work. Conduct a cost-benefit and trend analysis to help maintain auction revenue for the current year using Excel software. Managed patron communication and provided a pleasant experience with the museum and the art work. Conduct a cost-benefit and trend analysis to help maintain auction revenue for the current year using Excel software.



Cleveland State University

• Cleveland/Akron, Ohio Area

• Research Assistant

  • Jun 2007 - Aug 2007

  Performed transcription, data entry, coding and survey writing for quantitative research. Performed transcription, data entry, coding and survey writing for quantitative research.



Cleveland State University

• United States
• Higher Education
• 700 & Above Employee

• Student Assistant/Projectionist

  • Aug 2006 - Dec 2006

  Assisted with planning class materials and controlled audio/visual equipment for multiple class sessions. Assisted with planning class materials and controlled audio/visual equipment for multiple class sessions.



Vector Marketing

• United States
• Manufacturing
• 700 & Above Employee

• Personal Recruiter/Receptionist

  • May 2006 - Aug 2006

  Supplied new sales representatives via telephone interviewing and screening, increasing new hires by 30%. Supplied new sales representatives via telephone interviewing and screening, increasing new hires by 30%.