Experience

Good Vibrations

• Retail
• 1 - 100 Employee

• Store Manager

  • Aug 2014 - Present



H&M

• Loss Prevention Manager

  • Jun 2011 - Jan 2014

  • Loss Prevention, health/safety issues, physical apprehensions, inventory prep/control• Investigated/interviewed both external/internal. Maintained high number of arrests per month• Developed/trained new LP detectives, company management and employees• Worked closely with managers to lower shrink/improve audit scores• Traveled out of state for grand store openings to assist with security/crowd control, security training and recruitment of new LP detectives • Loss Prevention, health/safety issues, physical apprehensions, inventory prep/control• Investigated/interviewed both external/internal. Maintained high number of arrests per month• Developed/trained new LP detectives, company management and employees• Worked closely with managers to lower shrink/improve audit scores• Traveled out of state for grand store openings to assist with security/crowd control, security training and recruitment of new LP detectives



Forever 21

• Loss Prevention Investigator

  • Mar 2011 - Jun 2011

  • Loss prevention, physical apprehensions and processed paperwork for both external/internal theft• Radio skills, cash/safe audits and new hire orientation• Experience working in a high shortage store with goals to lower shortages • Loss prevention, physical apprehensions and processed paperwork for both external/internal theft• Radio skills, cash/safe audits and new hire orientation• Experience working in a high shortage store with goals to lower shortages



Mervyns

• Loss Prevention Investigator

  • Apr 2004 - Mar 2008

  Department Supervisor Investigator• Investigated internal/external reports of thefts for case resolutions• Train store associates on theft prevention and shortage reduction strategies• Analyze data to identify shortage/theft trends-provided recommendations for resolutions• Executed operational audits/safety programs audits• Use of Intellex, CCTV and troubleshooting system when down Department Supervisor Investigator• Investigated internal/external reports of thefts for case resolutions• Train store associates on theft prevention and shortage reduction strategies• Analyze data to identify shortage/theft trends-provided recommendations for resolutions• Executed operational audits/safety programs audits• Use of Intellex, CCTV and troubleshooting system when down



Limited Too

• Assistant Manager

  • Jul 2000 - Mar 2004

  • Open/close Store, scheduled employee work days/hours, interviewed new hires• Floor moves/sets, cash registers, inventory control, purging floor and stocking new product/window sets• Managed 12-23 employee team members • Open/close Store, scheduled employee work days/hours, interviewed new hires• Floor moves/sets, cash registers, inventory control, purging floor and stocking new product/window sets• Managed 12-23 employee team members