Senior Practice Development specilaist

• Feb 2019 - Present

As Senior Practice Development Specialist I provide evidenced based training to healthcare organisations. This involves extensive market research on best practice to ensure HCI is delivering training that is in line with regulatory requirements, best practice and international trends in healthcare.HCI is a team of healthcare professionals, with international expertise, that provide hands on development support to ensure practical and cost effective improvements, compliance and benefits to our clients. HCI supports healthcare organisations, from regulatory bodies to direct care providers, in maximising the quality and safety of services and/or care given to your clients, patients, and residents. Ensuring your reputation as a healthcare organisation of the highest quality.

Operations Manager

• Feb 2016 - Dec 2018

Acting Operations Manager

• Feb 2015 - Feb 2016

In summary I take a hands on approach to ensuring the client comes first and foremost. Overall responsibility to ensure that processes, resources and practices are safe, monitored and carried out in line with best practice and related legislation. "Alone we can do so little, together we can do so much" - Helen Keller

Staff Training and Practice Development Manager

• Aug 2013 - Feb 2015

Quality System Implementation: Implementation of Quality System for Home Care based on international best practice which includes the development of policies and procedures and Quality Manual. Staff Training: Staff Training (induction training and on-going training on processes) for over 500 staff and oversee introduction and shadowing for new care staff. Development of staff supervision and training program. Monitoring of Health and Safety including Risk Management: Development of system for care planning and risk assessment review for clients including the review of risks and reporting system for same. Development of internal auditing system and Monthly Indicators: Ensuring that systems and processes are working well and adjustments made where necessary. SWAT analysis and Strategic Planning. Major achievement: Leading our team to be the first company in Ireland to receive the Health Assured Quality Mark which is a specific Quality Mark for Home Care Standards and ISO 9001 certification. Method applied: "staff involvement, education and staff empowerment approach to the introduction of audit, policy and procedure, quality improvement and care planning implementation"

Quality and Safety Specialist

• 2009 - 2013

Health Care Informed (HCI) provides regulatory, accreditation, risk management and quality improvement services to health and social care organisations, delivered through an innovative quality management information system. HCI is a team of healthcare professionals, with international expertise, that provide hands on development support to ensure practical and cost effective improvements, compliance and benefits to our clients. HCI supports healthcare organisations, from regulatory bodies to direct care providers, in maximising the quality and safety of services and/or care given to your clients, patients, and residents. Ensuring your reputation as a healthcare organisation of the highest quality.

Registered Nurse

• Feb 2002 - Aug 2008

Registered Nurse Medical Surgical and Ventilator Unit. Registered Nurse Medical Surgical and Ventilator Unit.