Serena Barragan

Assistant Operations Manager at propNspoon
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area

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Experience

    • United States
    • Furniture
    • 1 - 100 Employee
    • Assistant Operations Manager
      • Sep 2022 - Present

    • Project Assistant
      • Nov 2016 - Present

      - Highly organized, hard-working and self motivated assistant to high volume sales team of the leading furniture, prop rental and fabrication company on the east coast serving to clients in the film, theater, television, events, retail, photography and visual merchandising.- Responsible for the interior visual design in the showroom to create an aesthetic ambiance of different furniture pieces along with fabricated items. - Handle all administrative matters including screening calls, scheduling meetings/ conference calls and organizing the offices efficiency. - Quickly mastered the Point of Rental system used to log all clients, sales and inventory. Show less

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Spa Director
      • Feb 2013 - Nov 2016

      • Develops a comprehensive standard facility operations manual, including written policies and procedures for all facility services, administration, and maintenance using the operations template. • Develops and maintains accurate facility maintenance procedures and checklists through routine preventative maintenance and repair. • Ensures the staff is fully knowledgeable on the use and benefits of services, products, programs, and activities by conducting regularly scheduled staff meetings and training workshops. • Assesses all employees progress continually, trains employees, coaches employees with positive reinforcement and disciplines fairly and consistently, participates in annual performance evaluations, and assists in the termination process when necessary. • Ensures that the spa is successfully positioned within the respective marketplace by completing a competitive analysis and determining strengths and weaknesses of all significant competitors. • Maintains a fully staffed facility by recruiting, interviewing, hiring, and training all staff. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Lead
      • Dec 2011 - Jan 2013

      • Driving sales, establishing and maintaining customer relationships by delivering superior customer service. • Assisted in the merchandising and maintenance of the floor and corresponding stockroom area. • Responsible for engaging and understanding what the customer is looking for so that you will be able to use your product knowledge to make recommendations to the customer. • Acted as a product knowledge expert within their department. Reported directly to the Assistant Store Manager or Assistant Store Manager, Merchandising. Show less

    • Apparel & Fashion
    • 100 - 200 Employee
    • Cashier/ Sales Associate
      • May 2010 - Dec 2011

      • Ensured high levels of customer satisfaction by being knowledgeable on all products offered. • Teamed up with co-workers to provide excellent sales service. • Accurately and rapidly processed purchases in a courteous and member friendly manner. • Expedited price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns and Special Services. • Ensured high levels of customer satisfaction by being knowledgeable on all products offered. • Teamed up with co-workers to provide excellent sales service. • Accurately and rapidly processed purchases in a courteous and member friendly manner. • Expedited price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns and Special Services.

Education

  • Berkeley College
    Associate's degree, Interior Design
    2022 - 2024
  • Nontraditional Education for Women (N.E.W.)
    Certified Pre-Apprenticeship Training, Carpentry/Carpenter
    2020 - 2020
  • New York Institute of Art & Design
    Cerified, Interior Design
    2015 - 2017

Community

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