Serah Luy
Sales Representative/Admin & Receptionist at Dina Corporate Pty Ltd- Claim this Profile
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Bio
Experience
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Dina Uniform Group
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Australia
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Retail Apparel and Fashion
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1 - 100 Employee
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Sales Representative/Admin & Receptionist
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May 2019 - Present
Responsible to supply uniform for my client’s, pick/pack and dispatch orders on time whilst handling with emails and calls from customers concerns/inquiries, processing exchange/return orders, creating purchase orders plus liaising with supplier to confirm all orders to be shipped to the warehouse and creating appointments for clients to be fitted, fit/measure customers to appropriately fit into the size. Data is accumulated and is form into a report daily to provide to all clients to determine future forecasting for stock and provide back orders and open orders report.
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H&M
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Sweden
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Retail
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700 & Above Employee
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Sales Advisor
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Oct 2016 - Feb 2018
Responsible for contributing to the overall performance of the store by driving sales to reach our KPI’s whilst at the same time making sure every customer receives exceptional levels of service and enjoys their visit to the store. As a sales adviser for an influential retailer, H&M, this retailer has given me lots of insight of how any retail store should be run every day, the amount of responsibilities I get from day to day is to support the logistic and the visual merchandise team. Responsible for contributing to the overall performance of the store by driving sales to reach our KPI’s whilst at the same time making sure every customer receives exceptional levels of service and enjoys their visit to the store. As a sales adviser for an influential retailer, H&M, this retailer has given me lots of insight of how any retail store should be run every day, the amount of responsibilities I get from day to day is to support the logistic and the visual merchandise team.
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All rounder
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Aug 2015 - Oct 2016
Working as an all-rounder has opened a lot of opportunities to work in the food industry, I prepare the food and beverages orders as required in a professional, presentable quality. Getting creative behind the scenes to experiment on eye catching desserts and drinks to increase and promote more sales. As an all-rounder I perform a very professional and high quality customer service to every customer to set an example for others and I manage inventory product levels by stocking, refilling, and preparing fresh products for the customer’s every day. I maintain and operate equipment and machinery, including espresso machines, blenders, toasters, ovens while applying safety and food safety techniques.
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Education
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Torrens University Australia
Diploma, Business Administration and Management, General -
Campbelltown Tafe
Animal Studies -
St Johns Park High School
Secondary