Sera Tanner
Customer Experience Director at Delta Dental of New Jersey and Connecticut- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Long Valley, New Jersey, United States, JE
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Credentials
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Innovating CX
ForresterMar, 2020- Nov, 2024 -
CX Management
ForresterMay, 2019- Nov, 2024 -
CX Foundations
ForresterDec, 2018- Nov, 2024 -
Series 6 Licensed
Financial Industry Regulatory Authority (FINRA)Jul, 1996- Nov, 2024
Experience
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Delta Dental of New Jersey and Connecticut
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United States
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Insurance
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200 - 300 Employee
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Customer Experience Director
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Nov 2016 - Present
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Customer Experience Program at Seton Hall University
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United States
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Education Administration Programs
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1 - 100 Employee
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Advisory Board Member
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Jan 2022 - Dec 2022
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Customer Experience at Rutgers
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Higher Education
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1 - 100 Employee
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Advisory Board Member
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Apr 2017 - Feb 2020
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MetLife
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United States
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Insurance
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700 & Above Employee
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Customer Experience Director
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2012 - Nov 2016
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Product Marketing Manager
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2009 - 2012
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Fund Reporting and Executive Benefits Marketing Manager
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2004 - 2009
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Sun Life
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Financial Services
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700 & Above Employee
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Product and Sales Analytics Manager
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2001 - 2004
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Keyport Life Insurance Co
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United States
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IT Services and IT Consulting
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Product Management and Call Center Manager
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1995 - 2001
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Education
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Franklin & Marshall College
Bachelor of Arts (BA) -
Boston University
Project Management Certificate Program
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