Experience

SUNGCHANG

• 1 - 100 Employee

• Software Programmer

  • Oct 2021 - Present

  I am working as a software programmer. And currently I focus on making SCADA solution that is able to provide SCADA service through WEB * I mainly, foucus on making SCADA editor. in working process, I am using JAVA, JAVA SWING. * I make some codes in Spring application for Web Service. * Sometimes, I maintenance some codes in React app. I am working as a software programmer. And currently I focus on making SCADA solution that is able to provide SCADA service through WEB * I mainly, foucus on making SCADA editor. in working process, I am using JAVA, JAVA SWING. * I make some codes in Spring application for Web Service. * Sometimes, I maintenance some codes in React app.



MODETOUR NETWORK INC

• South Korea
• Travel Arrangements
• 1 - 100 Employee

• Sales planning team staff

  • Oct 2019 - Dec 2021

  - Reporting on the performance of the sales department using excel- Managing All Contracts with travel agents

• Staff for bidding for incentive tours in Korea On-Line E-Procurement System

  • Aug 2019 - Oct 2019

  - Making PowerPoint documents for bidding for Korea On-Line E-Procurement System- Going on a business trip to bid- Going on a business trip abroad as a tour conductor for incentive tour

• Sales person for a travel agency

  • May 2017 - Jul 2019

  Modetour Network(modetour.co.kr) - Seoul, Korea - April 2017 to PresentModetour is the second largest travel wholesale company in Korea.- Visiting travel agencies regularly and communicating with them.- Provide training for platforms of the company. - Giving travel agencies estimates for Incentive tours.- Managing reservations of the travel agencies..- Giving information of package tour program to travel agencies.- Giving travel agencies estimates for Incentive tours. Show less

• Tour Operator

  • Apr 2015 - Apr 2017

  Modetour is the second largest travel wholesale company in Korea.- Combining tour and travel components like flights, hotels and etc. to create a package tour programs.- Designing package tour programs of Central Europe.- Making webpages of tour package program with pictures and advertising phrases- Dealing with Problems In groups of package tours.* I deal with problem and complaint of customers, by communicating with Tour Conductors and Travel agents.- Communicating with sales staffs of the company and supporting them via phone and live chat. Show less



TRANSCOSMOS

• Japan
• Software Development
• 1 - 100 Employee

• Customer Service

  • May 2011 - Apr 2015

  Transcosmos korea – Seoul, Korea - July 2011 to Mar 2015(as a part time job on weekends) Transcosmos is outsourcing company which holds interests in Contact Center Outsourcing , Field Service, Direct mail, and Digital Marketing ( I was in Samsung electronics Contact center that Transcosmos outsourced) • Dealing with customers via phone call. • Taking inbound calls and converting these enquiries into booking system, when customers require visiting service for their electrical goods or technical supports from experts of each product. • Learning regularly about dealing with customers. • Actively maintaining product and technical knowledge. • Giving customers simple technical support that customers can follow easily. • Giving information of regulations of product service to customers Show less