Senzo Dlulisa

Remote Support Engineer at KYOCERA Document Solutions South Africa Pty Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
ZA

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Credentials

  • Lifelong Learning
    CertiProf
    May, 2022
    - Nov, 2024
  • Managing Modern Desktops
    Microsoft
    Mar, 2022
    - Nov, 2024
  • Microsoft 365 Identity and Services
    Microsoft
    Feb, 2022
    - Nov, 2024
  • Microsoft Azure Fundamentals
    Microsoft
    Oct, 2021
    - Nov, 2024
  • Microsoft Certified: Azure Administrator Associate
    Microsoft
    Feb, 2022
    - Nov, 2024

Experience

  • KYOCERA Document Solutions South Africa Pty Ltd
    • Information Technology & Services
    • 1 - 100 Employee
    • Remote Support Engineer
      • Apr 2022 - Present

    • IT Support Technician
      • Sep 2019 - Apr 2022

  • Construct Education
    • United States
    • E-Learning Providers
    • 100 - 200 Employee
    • Construct L1 Support Engineer
      • Jun 2021 - Sep 2021

  • Telkom SA
    • Durban
    • Sales and Technical Consultant
      • Oct 2016 - Jan 2018

       Delivering world-class customer service to resolve customer concerns and retain customers.  Gather accurate information and document customer queries in CRM tool.  Processing contracts and issuing out successful orders through SAP  Face to Face engagement with clients on the floor and helping sales team  Delivering world-class customer service to resolve customer concerns and retain customers.  Gather accurate information and document customer queries in CRM tool.  Processing contracts and issuing out successful orders through SAP  Face to Face engagement with clients on the floor and helping sales team

Education

  • Torque-IT
    National Certificate: IT Technical Support NQF Level 4 (A+ and N+)
    2019 - 2020
  • Coastal KZN TVET College
    National Certificate N3 and N4, Electrical Engineering
    2013 - 2014
  • Bhekameva High School
    National Senior Certificate, Grade 12
    2008 - 2012

Community

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