Senteara Orwig
Office Operations Manager at Pariveda- Claim this Profile
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Bio
Lauren Hill
I had the pleasure of working with Senteara as a risk operations analyst for about a year and a half. I first came to meet Senteara as she was my assigned spin up buddy, helping me to both get acclimated to the work culture and quickly become proficient in risk investigations. Senteara went above and beyond as a spin up buddy, she introduced me to people she thought would be helpful, she was always available for assistance, and despite the fast paced work environment, she was someone I relied upon as always staying up to date on new guidelines. What I appreciated most about Senteara was her patience, thorough teaching style, and open minded approach to differing viewpoints.
Lauren Hill
I had the pleasure of working with Senteara as a risk operations analyst for about a year and a half. I first came to meet Senteara as she was my assigned spin up buddy, helping me to both get acclimated to the work culture and quickly become proficient in risk investigations. Senteara went above and beyond as a spin up buddy, she introduced me to people she thought would be helpful, she was always available for assistance, and despite the fast paced work environment, she was someone I relied upon as always staying up to date on new guidelines. What I appreciated most about Senteara was her patience, thorough teaching style, and open minded approach to differing viewpoints.
Lauren Hill
I had the pleasure of working with Senteara as a risk operations analyst for about a year and a half. I first came to meet Senteara as she was my assigned spin up buddy, helping me to both get acclimated to the work culture and quickly become proficient in risk investigations. Senteara went above and beyond as a spin up buddy, she introduced me to people she thought would be helpful, she was always available for assistance, and despite the fast paced work environment, she was someone I relied upon as always staying up to date on new guidelines. What I appreciated most about Senteara was her patience, thorough teaching style, and open minded approach to differing viewpoints.
Lauren Hill
I had the pleasure of working with Senteara as a risk operations analyst for about a year and a half. I first came to meet Senteara as she was my assigned spin up buddy, helping me to both get acclimated to the work culture and quickly become proficient in risk investigations. Senteara went above and beyond as a spin up buddy, she introduced me to people she thought would be helpful, she was always available for assistance, and despite the fast paced work environment, she was someone I relied upon as always staying up to date on new guidelines. What I appreciated most about Senteara was her patience, thorough teaching style, and open minded approach to differing viewpoints.
Credentials
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Employer Branding to Attract Talent
LinkedInApr, 2022- Nov, 2024 -
Human Resources: Running Company Onboarding
LinkedInApr, 2022- Nov, 2024 -
Human Resources: Understanding HR Systems Features and Benefits
LinkedInApr, 2022- Nov, 2024 -
Leading Your Org on a Journey of Allyship
LinkedInApr, 2022- Nov, 2024 -
Developing Your Emotional Intelligence
LinkedInMar, 2022- Nov, 2024 -
Learning LinkedIn Recruiter
LinkedInJan, 2022- Nov, 2024 -
Recruiting Foundations: Recruiting for In-House Recruiters
LinkedInJan, 2022- Nov, 2024 -
Recruiting Talent with Social Media
LinkedInJan, 2022- Nov, 2024 -
Talent Sourcing
LinkedInJan, 2022- Nov, 2024 -
Technical Recruiting
LinkedInJan, 2022- Nov, 2024 -
Time Management Tips: Scheduling
LinkedInJan, 2022- Nov, 2024 -
HR Generalist Certificate
Green River CollegeJun, 2021- Nov, 2024 -
Developing a Diversity, Inclusion, and Belonging Program
LinkedInFeb, 2021- Nov, 2024 -
Diversity, Inclusion, and Belonging
LinkedInFeb, 2021- Nov, 2024 -
Cybersecurity Awareness: Phishing and Whaling
LinkedInMay, 2019- Nov, 2024 -
Cybersecurity Awareness: Social Engineering
LinkedInMay, 2019- Nov, 2024 -
HR as a Business Partner
LinkedInApr, 2019- Nov, 2024 -
Human Resources Foundations
LinkedInApr, 2019- Nov, 2024 -
Persuasive UX: Ethics of Persuasive Design
LinkedInAug, 2018- Nov, 2024 -
UX Design: 1 Overview
LinkedInAug, 2018- Nov, 2024 -
UX Design: 2 Analyzing User Data
LinkedInAug, 2018- Nov, 2024 -
UX Design: 3 Creating Personas
LinkedInAug, 2018- Nov, 2024 -
UX Design: 4 Ideation
LinkedInAug, 2018- Nov, 2024 -
UX Design: 5 Creating Scenarios and Storyboards
LinkedInAug, 2018- Nov, 2024 -
UX Design: 6 Paper Prototyping
LinkedInAug, 2018- Nov, 2024 -
UX Design: 7 Implementation Planning
LinkedInAug, 2018- Nov, 2024 -
UX Foundations: Making the Case for Usability Testing
LinkedInAug, 2018- Nov, 2024 -
UX Foundations: Information Architecture
LinkedInJul, 2018- Nov, 2024 -
Class 12 Mixologist Permit
WA State Liquor Control Board
Experience
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Pariveda
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United States
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Business Consulting and Services
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500 - 600 Employee
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Office Operations Manager
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Jul 2022 - Present
Curate employee experiences via company events and office spaces. Curate employee experiences via company events and office spaces.
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Stripe
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United States
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Software Development
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700 & Above Employee
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Risk Operations Analyst
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Jun 2019 - Jan 2021
Developed a welcoming team culture, from the interview stage to the onboarding experience. Actively provided engaging support for teammates in becoming successful subject matter experts in general risk topics (Fraud, Credit, User Policy). Facilitated training for vendors/contractors to become successful in fulfilling operational needs; provided continuous support as needed (e.g. sanity checks for complex content, troubleshooting Jira tickets). Scheduling across time zones. Maintained vital SLAs for risk operational reviews and prevented backlogs. Responded promptly to internal and external escalations related to company user policies and compliances. Worked cross-functionally across the entire Risk organization to develop policies and operational implementations for nuanced businesses and products. Show less
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Premier Talent Partners
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United States
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Staffing and Recruiting
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100 - 200 Employee
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Workplace Coordinator & Resource Developer
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Nov 2018 - Apr 2019
Developed a diverse library collection based on employee information needs (skill development, culture, reference materials, tools) and curated resources based on user-generated data. Built and maintained vendor and employee relationships to create a healthy company culture; utilized ethnographic data to create projects for culture and improve operations. Provided administrative support and executed ad hoc projects (ex. event planning). Managed office supplies and cross communications with snack venders to maintain adequate food/beverage needs for employees. Show less
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Taipei Language Institute - TLI
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Taiwan
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Professional Training and Coaching
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1 - 100 Employee
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English Second Language Instructor
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Apr 2017 - Aug 2018
Guided and advised students on language learning goals, tracking progress. Prepared teaching materials for both learning experience and cultural experience. Cultural integration across company, learning conversational Mandarin Chinese Managed schedule, adjusted to shifting classes and content requests. Collaborated with administrative staff to improve challenges in scheduling operations (consistent communication). Guided and advised students on language learning goals, tracking progress. Prepared teaching materials for both learning experience and cultural experience. Cultural integration across company, learning conversational Mandarin Chinese Managed schedule, adjusted to shifting classes and content requests. Collaborated with administrative staff to improve challenges in scheduling operations (consistent communication).
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Pomum Cellars
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United States
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Beverage Manufacturing
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Seasonal Tasting Room Manager/Wine Educator
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Nov 2016 - Feb 2017
Managed the tasting room on the weekends, promoting the wines and wine club. Observed customer interactions and feedback to create better quality experiences. Provide wine education to create a positive and informative experience. Skills Developed: Wine Education (focused on making wine knowledge more accessible), Wine Industry- Tasting Room Management, Wine Clubs, Customer Experience (CX) Managed the tasting room on the weekends, promoting the wines and wine club. Observed customer interactions and feedback to create better quality experiences. Provide wine education to create a positive and informative experience. Skills Developed: Wine Education (focused on making wine knowledge more accessible), Wine Industry- Tasting Room Management, Wine Clubs, Customer Experience (CX)
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Emanation Marketing Group
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Tukwila, Wa
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Campaign Manager/Trainer, Administrative Support
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Jan 2016 - Nov 2016
Executed direct-marketing strategies and campaigns to drive daily sales results. Interviewed candidates for marketing roles on a weekly basis. Onboarded employees, facilitated orientations, ran company workshops and sales training for new hires. Ad hoc administrative support for full-cycle recruitment processes (interviewing, onboarding). Executed direct-marketing strategies and campaigns to drive daily sales results. Interviewed candidates for marketing roles on a weekly basis. Onboarded employees, facilitated orientations, ran company workshops and sales training for new hires. Ad hoc administrative support for full-cycle recruitment processes (interviewing, onboarding).
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Wilridge Winery
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United States
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Wine & Spirits
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1 - 100 Employee
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Wine Education & Sales Professional
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Oct 2014 - Jan 2016
Promoted wine tasting and sales at local farmers’ market. Engaged with people to customize their experience and walk away learning something new about wine. Improved product selection based on observations. These observations were used to create basic personas to understand the needs of customers and their experience with wines. Skills Developed: Wine Industry Knowledge, Sales, Event Management, Training, Inventory Management, Customer Personas Promoted wine tasting and sales at local farmers’ market. Engaged with people to customize their experience and walk away learning something new about wine. Improved product selection based on observations. These observations were used to create basic personas to understand the needs of customers and their experience with wines. Skills Developed: Wine Industry Knowledge, Sales, Event Management, Training, Inventory Management, Customer Personas
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Ste. Michelle Wine Estates
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United States
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Beverage Manufacturing
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500 - 600 Employee
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UX Research & Archival Consultant
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Jan 2015 - Sep 2015
Utilized Value Sensitive Design techniques to develop a digital catalog for the archive room. Conducted stakeholder interviews to gather usability data. Curated digital assets on SharePoint based on user-driven taxonomy. Skills Developed: User Experience Research, Archive Management, Consulting, Resource Management, Sharepoint, Stakeholder Analysis Utilized Value Sensitive Design techniques to develop a digital catalog for the archive room. Conducted stakeholder interviews to gather usability data. Curated digital assets on SharePoint based on user-driven taxonomy. Skills Developed: User Experience Research, Archive Management, Consulting, Resource Management, Sharepoint, Stakeholder Analysis
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University of Washington Libraries
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Libraries
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100 - 200 Employee
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Cataloging and Collection Development Assistant- Directed Fieldwork
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Jul 2014 - Aug 2014
Catalogued new library materials, adding call numbers and subject headingsRestructured the guidebook collection for greater accessibilityEdited errors in current catalogue system, update to modern standards - URL: http://sentearadfwuwromecenterlibrary.weebly.com/
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Friday Harbor Courier
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Sep 2012 - Jul 2014
Prepared materials to be transferred to remote library locationOrganized and prepared journals for binding; Retrieve library materials from the stacksActively communicated with patrons and supervisor, completed special projects
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Reference & Information Services
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Sep 2010 - Feb 2014
Provided reference services with academic databases (document search and retrieval)Supported 80+ library clients daily with search queries and academic database navigationMedia Center Assistant:circulation, collection inventory management and preservationSearches for Interlibrary Loan: PubMed, ProQuest, UW Catalog, ect.Ad hoc tech supportTourism
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Intern in Labor Archives- IWW Photograph Collection (Special Collections
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Apr 2011 - Jun 2012
Processed and researched IWW Photograph Collection, organized photographs into chronological orderResearched manuscript and pamphlet materials-LibGuide publication for IWW Photograph Collection (hybrid online exhibit and research tool)Integrated Flicker slideshows to accompany relevant pagesURL: http://guides.lib.washington.edu/IWWPhotos
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Puget Sound Business Journal
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United States
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Book and Periodical Publishing
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1 - 100 Employee
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Research Intern
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Feb 2014 - Jun 2014
Researched and compiled data for weekly published lists (Excel, FileMaker Pro) Cross-checked & critiqued multiple sources for accuracy of information Corresponded with companies via e-mail/phone for research purposes Frequently learned new business concepts to process data into comprehensible list Researched and compiled data for weekly published lists (Excel, FileMaker Pro) Cross-checked & critiqued multiple sources for accuracy of information Corresponded with companies via e-mail/phone for research purposes Frequently learned new business concepts to process data into comprehensible list
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Echo Services Inc.
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United States
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Information Services
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1 - 100 Employee
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Archives Intern in Microsoft Archives
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Feb 2014 - Jun 2014
Image processing; utilizing MARC records, image database & collection Collection maintenance; textile preservation, re-housing artifacts Source code project: inventory, organization, and research of 13 donated boxes Cataloged textile materials and video files on SharePoint, weeding video files Image processing; utilizing MARC records, image database & collection Collection maintenance; textile preservation, re-housing artifacts Source code project: inventory, organization, and research of 13 donated boxes Cataloged textile materials and video files on SharePoint, weeding video files
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Education
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2013 - 2015
University of Washington
Master's Degree, Library and Information Science -
2009 - 2013
University of Washington
Double Degree BA, History & Anthropology -
2011 - 2011
University College Dublin
Study Abroad, Celtic Languages, Literatures, and Linguistics -
Taipei Language Institute
Chinese Language (Mandarin)
Community
