Experience

Policy Studies Associates, Inc.

• Information Technology Coordinator

  • Sep 1999 - Present

• Information Technology Manager

  • 1999 - Present

  Design, manage, and maintain 40+ person company data network using expertise in Exchange Server, Active Directory, PowerShell, Hyper-V, Windows Server 2012 R2, Azure, Office 365, and other relevant skills. Coordinate the acquisition of new software, hardware, and media. Develop and implement a schedule of routine maintenance for all desktop and notebook PCs. Troubleshoot technical problems experienced by staff. Develop and implement a program of training and technical support for all staff with emphasis on the use of word-processing, spreadsheet, database, statistical, presentation, and Internet applications.



Ampac Group, Inc.

• United States

• Project Manager/Information Technology Specialist

  • Sep 1993 - Aug 1999

  Using Japanese and English bilingual and bicultural expertise, managed IT infrastructure for English and Asian language desktop firm. Designed Japanese documents, translated technical documents, and proofread Japanese translations. Conducted in-house and on-site technical seminars and one-on-one training on Japanese and English IT topics. Using Japanese and English bilingual and bicultural expertise, managed IT infrastructure for English and Asian language desktop firm. Designed Japanese documents, translated technical documents, and proofread Japanese translations. Conducted in-house and on-site technical seminars and one-on-one training on Japanese and English IT topics.



Qualitas Trading Company

• Japanese Software Technical Support

  • 1992 - 1993

  Managed and provided telephone and in-person technical support and troubleshooting for various Japanese Macintosh software and hardware products. Cultivated relationships with software developers for beta testing, bug reports, and improvement suggestions. Responded to technical inquiries from potential buyers. Managed and provided telephone and in-person technical support and troubleshooting for various Japanese Macintosh software and hardware products. Cultivated relationships with software developers for beta testing, bug reports, and improvement suggestions. Responded to technical inquiries from potential buyers.



Lincoln Unified School District

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• High School Physics Teacher

  • 1990 - 1992

  Taught college preparatory physics and earth/physical science to students in grades 9–12. Advised extracurricular Asian Club, served on districtwide restructuring committee, and designed a college-preparatory physics curriculum. Taught college preparatory physics and earth/physical science to students in grades 9–12. Advised extracurricular Asian Club, served on districtwide restructuring committee, and designed a college-preparatory physics curriculum.



LK Technologies

• Sri Lanka
• IT Services and IT Consulting
• 1 - 100 Employee

• Electronics Technician

  • 1986 - 1988

  Built control electronics for High-Resolution Electron Energy Loss Spectrometer and Scanning Tunneling Microscope; used mill and other shop tools to machine various electronics components; cleaned and assembled instrument components to ultra-high vacuum standard. Built control electronics for High-Resolution Electron Energy Loss Spectrometer and Scanning Tunneling Microscope; used mill and other shop tools to machine various electronics components; cleaned and assembled instrument components to ultra-high vacuum standard.