Experience

Winston-Salem State University

• Higher Education
• 700 & Above Employee

• Faculty Affairs/Human Resources Specialist

  • Apr 2019 - Present

  • Partnered with dean, department chairs, faculty and administrators to manage faculty recruitment, appointment, tenure and promotion. • Coached and advised administration, deans, faculty and staff on the interpretation of policies and procedures. • Collaborated with leadership and IT to execute university-wide Human Resources initiatives and client specific programs. • Partnered with HR consultants to facilitate training of department chairs, faculty and administrators resulting in a greater awareness of systems and processes. • Managed applicant tracking platform to improve accessibility for applicants. • Assisted with recruiting efforts for new faculty and staff by serving on search committees, reviewing applicant pool, and making recommendations for top candidates to be considered for hire which positively affected retention. • Administered department chair and faculty compensation program, as well as and ran reports for compliance, audit, and metrics purposes. • Processed and administered faculty payment disbursements in Ellucian Banner. Show less



Forsyth Technical Community College

• United States
• Higher Education
• 700 & Above Employee

• Human Resources

  • Jan 2013 - Apr 2019

  • Managed the part-time talent recruitment and on-boarding program. • Consultant for management and employees to facilitate conflict resolution, minimize problem escalation and assist in the interpretation of policies and procedures. • Streamlined recruiting and onboarding efforts by implementing process improvements. • Led HR Team in the development of audiovisual resource to rebrand our image, present the company culture and facilitate new hire onboarding. • Assisted in the development, implementation and training of senior leaders, faculty and staff on the new applicant tracking system. • Partnered with senior leadership to establish and develop policies and procedures. • Coached managers on human resources policies and procedures to improve employee relations. • Provided basic education instruction to students from various socioeconomic backgrounds. • Coached and advised students on strategies to pursue and achieve career goals. • Awarded Employee of the Month in April 2014. Show less



The Berry Company, a Vivial Company

• High Point, North Carolina

• Client Services Sr Associate

  • Apr 2011 - Dec 2012

  • Marketed digital solutions to small and medium-sized business partners including online directories, search, websites and print. • Negotiated digital agreements with businesses to improve sales and profit margins. • Prioritized market opportunities to optimize daily sales productivity. • Leveraged the company's digital and print products to up-sale advertising solutions to key customers. • Listened to customers to understand their business requirements and tailored digital solutions to meet their needs. • Increased customer satisfaction and repeat business through pursuit of resolutions to problems arising from the digital programs, protecting the company reputation and maintaining a loyal client base. • Received Achievement Award for exceeding sales objective. Show less



Busy As A Bee Concierge

• Winston-Salem, North Carolina, United States

• Business Development Representative/Concierge

  • May 2010 - Apr 2011

  • Coached president/owner on business development and marketing strategies for business start-up. • Consulted with president/owner on how to enhance services based on client feedback. • Identified new business opportunities to improve and enhance the company profit margin. • Increased brand awareness, website traffic and sales by implementing effective marketing campaigns and strategies. • Pursued sales leads and prospective clients, while building and maintaining key client relationships. • Networked and delivered company overview to Piedmont Triad Chambers of Commerce and other networking resources to develop leads and generate business. • Delivered exceptional concierge/errand services to clients. Show less