Experience

Singlife with Aviva

• Business Analyst

  • Apr 2019 - Present

  • Lead requirements gathering sessions which include reviews and walkthroughs. • Lead in preparation of test scenarios, conducting System Integration Test (SIT), User Acceptance Test (UAT) and the activities in UAT phase. • Review testing documents from tester to verify that specifications are met. • Plan and monitor all change request activities in ensuring the milestones and schedules are achieved. • Support production deployment and post-implementation activities. • Lead requirements gathering sessions which include reviews and walkthroughs. • Lead in preparation of test scenarios, conducting System Integration Test (SIT), User Acceptance Test (UAT) and the activities in UAT phase. • Review testing documents from tester to verify that specifications are met. • Plan and monitor all change request activities in ensuring the milestones and schedules are achieved. • Support production deployment and post-implementation activities.



IBASE Technology Private Limited

• Singapore
• 1 - 100 Employee

• Business Analyst

  • Dec 2017 - Dec 2018

  • Engage client to gather business requirement and ensure alignment with development teams. • Liaise between business and technical personnel to ensure a mutual understanding of processes and applications. • Generate the functional specification document, interface specification document and signoff document. • Perform application deployment to testing and production environment. • Plan and monitor project activities in ensuring project milestones and schedules are achieved. • Engage client to gather business requirement and ensure alignment with development teams. • Liaise between business and technical personnel to ensure a mutual understanding of processes and applications. • Generate the functional specification document, interface specification document and signoff document. • Perform application deployment to testing and production environment. • Plan and monitor project activities in ensuring project milestones and schedules are achieved.



Cyber Village Sdn Bhd

• Malaysia
• Information Technology & Services
• 100 - 200 Employee

• E-Business Analyst

  • Oct 2014 - Dec 2017

  • Conduct requirements gathering and ensure clear understanding of clients’ financial transaction flow towards recommending solutions in line with clients’ needs. • Forge strong collaboration with project managers, developers and other stakeholders in establishing the technical vision. • Plan and monitor all project activities in ensuring all projects milestones and schedules are achieved. • Perform analysis of trade-offs between usability and performance. • Generate the functional specification document, interface specification document, statement of work and signoff document while checking and reviewing all the others documents done by juniors. • Provide functional walkthroughs with clients towards ensuring clear understanding of the functionality of each module prior to signoff. • Perform test script preparation and system integration testing as well as facilitate user acceptance testing while writing SQL scripts to ease the testing process. • Conduct in depth issues analysis and isolation while assigning all bugs to developers to fix. • Render end user training while creating the end user manuals including for the online portal and backend system. • Support production deployment and post-project implementation activities while conducting impact analysis for customer change requests. • Provide mentoring to developers and vendors towards ensuring smooth project implementation. Show less