Experience

Bigleaf Networks
• United States
• Software Development
• 1 - 100 Employee
• Sales Operations Specialist

  • Sep 2022 - Present


Vectra Visual - A Taylor Company

• United States
• Printing Services
• 1 - 100 Employee

• Account Manager

  • Apr 2017 - Sep 2022

  • Perform quality inspection before, during, and after the output of each production run, troubleshooting issues as needed, according to contracted SLA standards. • Estimate, schedule, and track incoming production jobs, keep up-to-date records of all materials used and ensure minimum stock and supply levels are maintained • Act as liaison between the clients, cross functional internal teams, and vendors, to ensure timely and successful delivery of products, services, and solutions according to client needs. • Manage all communication – written, verbal and in-person – professionally, proactively and efficiently. • Work assigned workflow to meet customer deadlines in a team environment. • Work to gain an understanding of our customers and their needs by using available resources. Learn our different products and services and communicates to customers. • Manage customer samples, proofs, mock-ups, etc. when necessary



PhotoCraft - A Taylor Company

• United States
• Printing Services
• 1 - 100 Employee

• Customer Service Representative

  • Apr 2015 - Apr 2017

  • Manage all communication – written, verbal and in-person – professionally, proactively and efficiently. • Work assigned workflow to meet customer deadlines in a team environment. • Work to gain an understanding of our customers and their needs by using available resources. Learn our different products and services and communicates to customers. • Manage customer samples, proofs, mock-ups, etc. when necessary • Manage all communication – written, verbal and in-person – professionally, proactively and efficiently. • Work assigned workflow to meet customer deadlines in a team environment. • Work to gain an understanding of our customers and their needs by using available resources. Learn our different products and services and communicates to customers. • Manage customer samples, proofs, mock-ups, etc. when necessary