Experience

Science Leadership Academy

• United States
• Education Administration Programs
• 1 - 100 Employee

• Secretary

  • Jan 2022 - Present



Insomnia Cookies

• United States
• Restaurants
• 700 & Above Employee

• Tier 2 Customer Service Representative

  • Oct 2020 - Dec 2021



Comcast

• United States
• Telecommunications
• 700 & Above Employee

• Supply Center ClerK

  • Apr 2018 - Oct 2019

  ● Manage a high volume of incoming work orders in a timely and efficient manner. ● Answer customer questions about the scope of services, making appropriate suggestions to resolve the problem. ● Analyze customer inquiries and determine means of resolution. ● Answer the phone and/or email promptly to provide the best customer service possible. ● Input necessary data into a computer system to track and follow up on customer requests. ● Contribute to the team effort by accomplishing set goals as determined by Manager. ● Multitask in a fast-paced environment. Remain calm and composed when dealing with an ever-changing environment and demanding customers. Show less



Bath & Body Works

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Oct 2016 - May 2017

  ● Set high standards and motivated the team to create “The Perfect Experience”. ● Responsible for exceeding sales goals, building store traffic, converting guests, interacting with the product, and promoting campaigns and contests to drive brand awareness and lasting customer relationships. ● Acted as a Brand Ambassador consistently modeling and upholding the Bath & Body Works Core Values. ● Assisted leadership team with planning, implementing, and maintaining the visual merchandising brand standards. ● Assisted with store operational duties including inventory, ordering, training, and opening closing. ● Acted a liaison between store associates and store leadership to create a fun and collaborative work environment. ● Maintained an awareness of loss prevention by supporting a culture of honesty. Show less



Frankford Friends School

• Philadelphia, PA

• Assistant Teacher/ Administrative Floater

  • Sep 2014 - Dec 2015

  Worked with the lead teachers to monitor the class schedule. Assisted teachers with lesson preparation by getting materials ready and setting up equipment. Revised lesson material with students individually or in small groups. Ensured the classroom environment was safe and clean. Oversaw students during non-classroom times including in-between classes, during lunch, and on field excursions. Collaborated with lead teachers to recognize issues students were facing and recommended solutions. Documented student progress and communicated with parents to keep them informed. Helped lead teachers to create lesson plans. Complied with state, school, and class rules and regulations. Attended all training classes, parent conferences, and faculty meetings. Assigned and explained homework. Took class attendance and documented daily notes. Compiled a report for the regular teacher/ administrative assistant for when she returned. Show less



Frankford Friends School

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Administrative Assistant Intern

  • Oct 2010 - May 2011

  ● Handled incoming and outgoing correspondence. ● Served as point of contact for teachers, students, and parents. ● Scheduled appointments, meetings, and maintain appointment calendar(s). ● Planned meetings including anticipating materials needed for meeting as well as preparations for off-site meetings. ● Maintained confidentiality of personnel records and proprietary company files. ● Assist guests of company, arranged and supported scheduling needs of visitors. ● Performed other functions such as organizing and filing confidential files and records systems, preparation of recurring internal reports, developing a quarterly newsletter. ● Order and manage the inventory of promotional items and giveaways. ● Played an active role in creating a safe and healthy workplace and complying with all applicable safety and health rules. ● Ability to edit work documents and assist with elaboration of official documents. Show less