Senior Business Analyst and Delivery Lead

• Nov 2021 - Present

Scrum Master / Product Owner

• Apr 2010 - Apr 2014

Client: UK Trusts, HSE Project DescriptionCollaborate, Coordinate and Communicate within the Scrum teams responsible for development of Patient Management and Billing systems for National Health Service (NHS) in UKRoles & ResponsibilitiesInstructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterpriseFacilitate daily scum meetings, sprint planning, sprint review and sprint retrospectiveEnact change and continuous improvement increasing the productivity of Scrum teams and the quality of deliverables.Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices Created User Stories and reviewed the user stories created by other business analysts.Defined and ensured that user stories and functional requirements are good, have business values and story points.Accountable for ensuring user stories to have appropriate acceptance criteriaLiaised between onshore product specialist and offshore teams Show less

Design Lead

• Jun 2008 - Mar 2010

Experienced in managing different products like i.Express, i.Patient Manager (ANZ & UKI) and Bed Manager with a high focus on customer satisfactionRoles & ResponsibilitiesProfound work experience in Patient Administration System and Billing system in Healthcare.Identify and collate the product requirements through discussing with Outbound Prepared Project plan for the design activity in each release.Review the use cases prepared by the product specialists in UK and prepared design documents and support the development in Chennai for smooth transition.Collaborated with and served as Point of Contact between developers, testing team and the operations team.Successfully piloted clinical risk assessment in the PAS productsTravelled to UK for completion and signoff of design documents for SCI functionalityDesigned, developed, and conducted a variety of training classes to Chennai team and Product specialists at UK and ANZ.Involved in scoping and drafting of functional designs for MAO (Medicare Australia Online) to facilitate online insurance claims from Medicare Australia.Proficiency in working with Bed Management functionality Show less

Development Lead

• Jun 2003 - May 2008

Client: UK & Scottish Hospitals Project Description i.Express is a robust application for patient management in an acute setting. With an easy-to-use, browser-enabled interface, it provides rich in-patient and out-patient management, complex order communications, and supplies a results repository and viewer for the Electronic Patient Record. Over 50 NHS hospitals rely on i.Express to help manage their core patient activities. From the scheduling and management of out-patient clinics and the tracking of patient notes to the complex admission or transfer of in-patients, i.Express is a powerful and easy-to-use tool that streamlines patient workflows within a busy hospital. Roles & Responsibilities Prepared project plans identifying requirements, coordinating resources, and maintaining deadlines Track the status of deliverables by coordinating with Business Units in UK Maintain Product management documents for each release Analysis the requirement to evaluate the acceptance of functional design Review the Functional design and Technical design document Handled Development, Maintenance and Emergency releases Growing and sustaining a high performing team. Maintained all process related products and handled the SQA work. Key Releases Handled Choose and Book release and have travelled to UK for onsite support for CAB sandpit testing. Involved in major Scottish releases like Patient Focused Booking, New Ways and SCI Interface Show less

Software Engineer

• Apr 1999 - May 2003

Voiceworkz is concentrating on Solutions for enterprises and providing services on the web. It is about creating an enterprise-wide environment for voice-enabling enterprise resources and delivering advanced voice applications to enterprise participants. IVOICEU is a simplified form of voicemail but yet more powerful. It is an integration of the power of telephone and Internet. For the Internet users, IVOICEU is similar to any other e-mail service but allows you to access voice messages over the phone and the web. The service uses VC++ components that retrieve data from any existing database keep a local copy on the windows 2000 Server and then communicate with the recognition modules for the Voice User interface. This is customizable according the needs. Ivoiceu enables you to Compose, Store, Send and Retrieve voice messages from telephone and your PC. The Messaging components were developed in Oracle Databases with VC++ and Easy mail server. The Messaging part was designed using SQL Server Database with VB, MAPI, CDO and Exchange server5.5 Roles & Responsibilities Designing the entire voice mail project of IVOICEU using VC++ components Involved in Database design and Administration Developed Dynamic procedures, Functions and Triggers in Oracle for the entire project Easy mail server handles sending and receiving mails. The Oracle database and Easy mail server is connected using VC++ as interface. Creating user profiles and coded the component that sends and receives mails and accessing address book Exchange server5.5 handles sending and receiving mails. The SQL Server database and Exchange server5.5 is connected using VB6.0 as interface Show less