Managing Director

• May 2021 - Present

Sales Manager

• Oct 2019 - May 2021

Business Development Officer

• Jan 2019 - Oct 2019

• Drive new and existing Medical Equipment and Non-Medicine Consumable product lines. • Provide product technical presentations to potential and existing clients. • Prepare Tender Documentations. • Prepare all project equipment pricing and technical documentation. • To be responsible for accurate preparation and timely issue of all equipment quotations and pro-­forma invoices that requires specifications attached to customers. • Process inquiries by phone, fax, email and personal visits in relation to company business. • Work to resolve customer problems by liaising with the relevant departments and the customers. • Streamlining the equipment/product manufacturer database. • Develops standardized presentations, sales scripts and proposals. • Maintain communication open lines with all organizations and provide prompt answers to requests in order to determine how to convey concise, clear, and timely selective information. • Effectively manages and develops relationships with key internal and external stakeholders. • Processes all business correspondence within acceptable time limits. • Creates contracts and other related booking documentation as required, to a high standard. • Prepare weekly and monthly activity report to line manager. • Represent the company at various community and/or business meetings to promote the company. Show less

Head of Technical Services / Senior Technical Service Engineer

• Aug 2016 - Dec 2018

• Drive the sale of new service agreements, service agreement upgrades and instrument add-ons to existing contracts. • Encourage customers to purchase training, support, software, laboratory services products and field installed computer hardware upgrades. • Drive new product revenue from existing and new customers. • Contribute to account profitability through billable labor/travel orders, parts orders, support orders,billable install orders, and consumables. • Provide technical advice and support to sales staff • Provide appropriate referral to other employees for answers to specific questions • Manage a portfolio of clients in industrial sectors • Perform product demos and presentations where necessary • Conduct performance analysis for individual and overall clients • Achieve sales targets specified as directed by management • Develop and track sales forecasts together with management • Customer visits and relationship development Technical Services - Installation, Maintenance & Repair ---------------------------------------------------------- • Install, maintain, verify performance and repair analytical equipment at customer sites ensuring best-in-class service within established time frame. • Provide scheduled preventative maintenance for contract customers, remedial maintenance for non-contract customers billed at an hourly rate and all warranty services which apply to our products in the field. • Complete assigned preventive maintenance calls at customer sites within prescribed time frame and established performance standards. • Conduct end user training on application and product. • Demonstrate knowledge of and adherence to the Installation, warranty, and service agreement provisions to provide adequate billing information to the customer. • Participate in certification and training programs as organized and arranged by Cleanearth Scientific. Show less

Biomedical Engineer

• Sep 2013 - Apr 2016

Projects • Servicing ,repairs and Helium refilling of Philips Achieva MRI Chiller at 37 Military Hospital. • Lead the installation of Philips Primary Diagnost at the new Dodowa District Hospital. • Lead the installation of Philips Primary Diagnost at the St. John of God Hospital, Sefwi Asafo. • Corrective and preventive maintenance of Philips imaging equipment and patient monitors at Tamale Teaching Hospital. • Installation of two Philips Brilliance 64 Computed Tomography (CT) Scanner at Ghana Ports & Harbor Authority Takoradi and FOCOS Orthopedic Hospital Pantang . • Installed a Philips Mammogram AR , Examination Lamps, Cryo-Surgical machine and a Colposcope at Trust Hospital,Osu. • Installed a Philips Duodiagnost X-Ray at Del International Hospital, East Legon. • Installed a Philips Vue 350 Ultrasound Scanner at Korle bu and Agogo Presbyterian Hospital Responsibilities • Lead a team of three Service Engineers to execute tasks and projects. • Design planned preventive maintenance schedule for the year. • Performing planned preventive maintenance on due equipment. • Troubleshoot faulty medical equipment. • Order spare parts and accessories for equipment repair. • Perform user training after the commissioning of equipment. • Write equipment service report. • Maintain and update a database of installed equipment. • General office administration. Show less

Clinical Engineer

• Sep 2012 - Sep 2013

Responsibilities • Performing planned preventive maintenance on due equipment. • Troubleshoot faulty medical equipment. • Write equipment service report. • Maintain and update a database of installed equipment. • General office administration. • Serviced and repaired centrifuges, water baths, sterilizers and suction machines. • Serviced and repaired KT Auto Hematology Analyzer. • Installed and provided user training on the GE Engstrom ventilator. • Serviced and repaired GE Datax Ohmeda and GE Avance anesthesia stations. • Serviced and repaired Drager Fabius anesthesia stations, and Glostavent anesthetic machine. • Took inventory of all medical equipment at the surgical block, central laboratory and Chest Clinic, using Microsoft Office Word. Show less

Clinical Engineer Intern

• May 2010 - May 2012

Responsibilities • Performing planned preventive maintenance on due equipment. • Troubleshoot faulty medical equipment. • General office administration. Responsibilities • Performing planned preventive maintenance on due equipment. • Troubleshoot faulty medical equipment. • General office administration.