Selma Žuljević
Communication Officer at Local Democracy Agency Mostar- Claim this Profile
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Bosnian Native or bilingual proficiency
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Croatian Native or bilingual proficiency
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Serbian Native or bilingual proficiency
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English Full professional proficiency
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German Elementary proficiency
Topline Score
Bio
Credentials
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Grassroots Law Project Training Certificate
Grassroots Law ProjectAug, 2020- Sep, 2024 -
Continuity and Change in American Leadership
Osgood Center for International StudiesJan, 2020- Sep, 2024 -
Youth in Policy Dialogue
SALTO YouthJul, 2017- Sep, 2024 -
Mental Health First Aid
Mental Health First Aid MarylandAug, 2019- Sep, 2024
Experience
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Local Democracy Agency Mostar
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Bosnia and Herzegovina
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Civic and Social Organizations
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1 - 100 Employee
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Communication Officer
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Apr 2022 - Present
• Maintained communication with local and regional journalists resulting in over 200 media appearances; most notably on Al Jazeera Balkans and Zweites Deutsches Fernsehen (ZDF) • Designed and executed three activities aimed at amplifying project results on a local and regional level • Coordinated communication activities of seven project beneficiaries – cultural and social institutions and civil society organizations • Communicated regularly with the donor and representatives of local authorities to ensure their presence in high level project events Show less
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The WANDER School
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United States
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Education Administration Programs
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Digital Marketing Intern
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Sep 2021 - Sep 2022
• Generated and executed social media strategy across 12 thousand followers on Facebook and Instagram resulting in $13.100 in revenue • Increased audience engagement by 16.7%, post engagement by 10%, and profile visits by 23.9% • Managed Mailchimp contact database; developed smart lists, established segmented audiences, executed, edited, and approved all audience list imports to the portal of 3000 contacts • Email open rates 5% above industry average, with 2% above average click through rates Show less
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Counting Coral
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United States
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Environmental Services
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1 - 100 Employee
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Marketing Intern
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Feb 2021 - Apr 2021
• Served as a contact person for media queries • Built and maintained four targeted media lists with 24 environmental journals, 14 environmental and ocean blogs, and 87 ocean related podcasts • Nurtured relationships with 11 environmental reporters • Research and analyzed public opinion on ocean acidification and coral bleaching • Created content for seven infographics on a variety of topics related to the state of the oceans and corals • Served as a contact person for media queries • Built and maintained four targeted media lists with 24 environmental journals, 14 environmental and ocean blogs, and 87 ocean related podcasts • Nurtured relationships with 11 environmental reporters • Research and analyzed public opinion on ocean acidification and coral bleaching • Created content for seven infographics on a variety of topics related to the state of the oceans and corals
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Numinis Co
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Finland
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Professional Training and Coaching
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1 - 100 Employee
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Copywriting and Web Design Intern
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Jan 2021 - Apr 2021
• Designed four engaging and responsive landing pages • Ensured website functionality and stability across devices (desktop, mobile, tablet) • Produced clear and attractive copy that connects with the readers and engages them to take action for positive health outcomes • Worked with the CEO and marketing team to incorporate brand elements and relevant market research findings into the website • Provided internal and external customer service for 50 active users throughout the build and launch process of the website Show less
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Covered Traveler
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United States
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Insurance
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Expert Travel Blogger
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Aug 2020 - Jan 2021
• Generated and pitched 16 ideas for posts, implemented 15 post ideas • Produced and edited nine blog posts and promoted content via private social media accounts • Maximized site traffic utilizing Search Engine Optimization (SEO) keywords • Stayed current on travel industry trends for possible opportunities to attract new readers and create stronger, more engaging content • Generated and pitched 16 ideas for posts, implemented 15 post ideas • Produced and edited nine blog posts and promoted content via private social media accounts • Maximized site traffic utilizing Search Engine Optimization (SEO) keywords • Stayed current on travel industry trends for possible opportunities to attract new readers and create stronger, more engaging content
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Hood College
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United States
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Higher Education
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300 - 400 Employee
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Bias Incident Response Team Member
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Nov 2019 - May 2020
• Represented Residence Life at eight meetings and served as a liaison between students and administration/faculty to ensure student perspective is taken into consideration when implementing new policies• Gathered data from five university websites in the DC Metro Area on previous responses to bias incidents• Made a plan for implementation of four un-moderated open forums where students expressed their grievances to the the President, Provost, and Dean of Students• Monitored changes in college policies to achieve previously agreed upon objectives Show less
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Resident Assistant
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Aug 2019 - May 2020
• Counseled 36 peers on academic, personal, and career concerns• Created and implemented 15 social, educational, and recreational programs for residents• Performed several administrative duties, including room transfers, incident reports, maintenance requests, and health and safety inspections• Attended, participated, and contributed to weekly staff meetings addressing resident's academics and housing needs
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Campus Ambassador
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Feb 2018 - Dec 2018
• Communicated mission, vision, and culture of Hood College to prospective students for the Admissions Office• Circulated fliers, displayed posters, and offered promotional items on campus to introduce prospective students to Hood College• Managed informational stands on campus and distributed promotional items to cultivate awareness of Hood College
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Annual Alumnae Fundraising Caller
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Feb 2018 - Nov 2018
• Implemented outbound calling and direct mail marketing campaigns targeting first time donors • Improved operations in the calling center and provided exceptional client support to the Hood College alumni• Processed approximately twenty donations per week and issued receipts to donors• Collaborated in a team of four callers in reaching predetermined Hood Fund goals
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European Youth Parliament (EYP)
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Germany
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Education Administration Programs
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100 - 200 Employee
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Public Relations Specialist
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Jan 2017 - May 2017
• Coordinated 20 press releases to local newspaper agencies and scheduled 10 interviews at local TV stations for the Director of EYP Mostar • Implemented two strategic marketing initiatives - word of mouth and cloud marketing to reach high school juniors and seniors interested in EU policies and the EU integration process • Produced and distributed internal and external communications, including social media posts for employees and interview preparation kits • Dealt with approximately 100 inquiries from potential participants, during the application process, and six press inquiries, during the conference Show less
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Education
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2017 - 2021
Hood College
Bachelor of Arts - BA, International/Global Studies and Business Administration -
2019 - 2019
Colorado State University
Study Abroad -
2015 - 2017
United World College Mostar
International Baccalaureate
Community
