Certified School Passport Administrator

• Jan 2023 - May 2023

The Certified School Passport Administrator (CSPA) program offered by Global Grid for Learning (GG4L) is a turnkey virtual internship to prepare students for enterprise software support jobs. The Certified School Passport Administrator (CSPA) program offered by Global Grid for Learning (GG4L) is a turnkey virtual internship to prepare students for enterprise software support jobs.

Barista

• Aug 2022 - Feb 2023

As a Barista at Thub Cafe, I was responsible for providing exceptional customer service while preparing and serving various cafe beverages. I also played a vital role in the technical side of operations, managing, setting up, and troubleshooting the POS system to ensure smooth business transactions and improve operational efficiency. I utilized my technical skills and problem-solving abilities to keep the business running smoothly while maintaining high customer service standards. As a Barista at Thub Cafe, I was responsible for providing exceptional customer service while preparing and serving various cafe beverages. I also played a vital role in the technical side of operations, managing, setting up, and troubleshooting the POS system to ensure smooth business transactions and improve operational efficiency. I utilized my technical skills and problem-solving abilities to keep the business running smoothly while maintaining high customer service standards.

Software Tester

• Jun 2017 - Dec 2022

As a contract worker for Testworker, I was tasked with thorough testing, debugging, and reporting for various digital products, including apps, websites, and software systems. My role required meticulous attention to detail, strong problem-solving skills, and a comprehensive understanding of software operations to identify and resolve issues effectively. I produced detailed reports to communicate my findings and suggest improvements, contributing to the overall quality of the products. As a contract worker for Testworker, I was tasked with thorough testing, debugging, and reporting for various digital products, including apps, websites, and software systems. My role required meticulous attention to detail, strong problem-solving skills, and a comprehensive understanding of software operations to identify and resolve issues effectively. I produced detailed reports to communicate my findings and suggest improvements, contributing to the overall quality of the products.

Information Technology Support Assistant

• Jun 2017 - Dec 2017