Experience

Karna, LLC

• Business Consulting and Services
• 1 - 100 Employee

• Operations Manager II

  • Oct 2019 - Present

• Operations Manager

  • Mar 2017 - Oct 2019

  Client Relations | Diversity Management Governmental Compliance | Inventory Management Staff Development | Cross Functional Communication Customer Service | Quality Management Performance Management | Medical Claims Adjudication | Vendor Management



Extensive Operational Management Background

• Greater Atlanta Area

• Senior Operations Leader

  • 2003 - Present

  My extensive operations knowledge includes: Managed Care | Production Management | Quality Management | Cross-functional Communication Process Improvement | Training Collaboration Service Delivery Internal Controls | Governmental Compliance |Implementation Strategies | Customer Service | Client Relations My extensive operations knowledge includes: Managed Care | Production Management | Quality Management | Cross-functional Communication Process Improvement | Training Collaboration Service Delivery Internal Controls | Governmental Compliance |Implementation Strategies | Customer Service | Client Relations



Anthem, Inc.

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Manager I-II Claims

  • 2009 - 2015

  Diversity Management | Performance Management | Inventory Management | Client & Vendor Management | Strategic & Operational Planning

• Operations Expert

  • 2003 - 2009

  Inventory Management | Improved Accuracy | Enhanced Operations | Medical Claims Adjudication



U.S. Air Force Reserve

• United States
• Armed Forces
• 700 & Above Employee

• Services Speciaist: Staff Sergeant: Honorably Discharged

  • 1983 - 1994

  Services Operations | Equipment Readiness Information Management Complaint Resolution Services Operations | Equipment Readiness Information Management Complaint Resolution