selina zou
Service Account Manager at maxdao- Claim this Profile
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Bio
Experience
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Service Account Manager
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Maxdao
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China
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Telecommunications
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1 - 100 Employee
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Account Service Manager
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Apr 2015 - Present
1. Order&Delivery Schedule, control the process with production deparment. 2. Communicate with customer for product detail、packing and delivery,collect and send them custom clearance documents. 3. Cooperate with QA to make the third party test report for customer pre-shipment approval 4. Develop and improve a customer service policy 5. Sharing with the new products and manufacture process. 1. Order&Delivery Schedule, control the process with production deparment. 2. Communicate with customer for product detail、packing and delivery,collect and send them custom clearance documents. 3. Cooperate with QA to make the third party test report for customer pre-shipment approval 4. Develop and improve a customer service policy 5. Sharing with the new products and manufacture process.
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Purchase Assistant
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Feb 2012 - Dec 2014
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Foreign Trade Manager
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Apr 2008 - Dec 2011
developing and inpiring the wholesalers,sub-distributors and key customers to drive business taking customer order,give price information,supply the competitive price and high quality, to achieve service and sales targets, get the sales growth within the designated markets. developing and inpiring the wholesalers,sub-distributors and key customers to drive business taking customer order,give price information,supply the competitive price and high quality, to achieve service and sales targets, get the sales growth within the designated markets.
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Education
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Jiangsu Radio and TV University
Bachelor’s Degree, International Business/Trade/Commerce