Experience

The Bite Gourmet Burger Restaurant

• Switzerland
• Restaurants
• 1 - 100 Employee

• Deputy General Manager

  • May 2021 - Present



Smart Rentals

• Cartagena, Bolívar Department, Colombia

• General Manager

  • Oct 2019 - Dec 2020

  - Leadership of the team and optimisation of all procedures to provide the best possible experience to customers relating to quality, customer satisfaction and efficiency - Responsibility of operative operations and company income - Apartment hunting and negotiation of contracts for new apartments - Responsibility of all cleaning procedures and cleaning staff - Managing of reservations and correspondence in English and Spanish - Responsibility of all digital presence of OTA's, social media and webpage - Organisation and negotiation with suppliers - Setting up monthly budgets and cash flow analysis Show less



Academy of Culinary Arts Cambodia

• Cambodia
• Hospitality
• 1 - 100 Employee

• Management Intern

  • May 2018 - Dec 2018

  - Training of local staff and students in service/ front house. - Implementation of a service training manual - Organization and execution of events - Supervision of daily operation of restaurant & café - Training of local staff and students in service/ front house. - Implementation of a service training manual - Organization and execution of events - Supervision of daily operation of restaurant & café



Smiling Gecko

• Switzerland
• Non-profit Organizations
• 1 - 100 Employee

• Front Office Manager

  • Sep 2017 - Feb 2018

  Non profit organisational work - Complete build up and organisation of the reception - Training of the local front office staff - Implementation of the hotel reservation system - Responsible for guest reservations of assistance - Non profit organisational work - Complete build up and organisation of the reception - Training of the local front office staff - Implementation of the hotel reservation system - Responsible for guest reservations of assistance -



Hotel Des Balances

• Germany
• Hospitality
• 1 - 100 Employee

• Front Office Employee (4* Boutique Hotel)

  • Jul 2016 - Mar 2017

  After completing my mandatory internship I was able to stay in the company as a full time front office employee. - Check in/out with PROTEL hotel reservation system - Guest accounting - Guest care & support - Guest billings & invoices After completing my mandatory internship I was able to stay in the company as a full time front office employee. - Check in/out with PROTEL hotel reservation system - Guest accounting - Guest care & support - Guest billings & invoices



Der Teufelhof Basel AG

• United States
• Hospitality
• 1 - 100 Employee

• Chef de rang internship (1* michelin star restaurant)

  • Oct 2015 - Mar 2016

  - working experience in highest service standards - professional wine recommendations - guest consulting - Organizational skills during hectical service times - working experience in highest service standards - professional wine recommendations - guest consulting - Organizational skills during hectical service times



Château Gütsch

• Switzerland
• Hospitality
• 1 - 100 Employee

• Kitchen Internship (4* Hotel)

  • Aug 2014 - Dec 2014

  - actively working in gardemanger and patisserie department - responsibility and preparation of breakfast buffet - Production of high quality products - coordination skills - actively working in gardemanger and patisserie department - responsibility and preparation of breakfast buffet - Production of high quality products - coordination skills