Experience

Ovata Capital

• Hong Kong
• Investment Management
• 1 - 100 Employee

• Hedge fund Operations

  • Oct 2019 - Present

  -Trade booking for global multi-strat fund including cash equity, Fixed income, listed and OTC derivatives, equity and index swaps -Booking corporate actions, derivative expiries, interest coupons, conversion events -Performing reconciliations across brokers, fund admin and custodians -Maintaining system data control -e.g. checking instrumental pricing, setting financing profiles, security setups -Monitoring position allocations according to investor agreements and assist in setting up compliance rules -Maintenance and creating tools using excel, vba and python -Liaising with internal and external parties on trade matching on CTM and Traiana through to settlement -Preparing monthend processing, instrument performance, SBL and financing calculations, swap resetting, payment reconciliations, posting cash journals -Training new team members, sharing news and updates within team for operations efficiency Show less



Broadridge

• United States
• Financial Services
• 700 & Above Employee

• Services Consultant

  • Sep 2017 - Nov 2021

  - Supporting and servicing buy side portfolio and order management systems - Working closely with hedge funds, family offices, financial planners globally to consult and implement best suited front-to-back fund management workflows - Building customizations in client environment (via GUI, Visual Basics, C#, SQL) to cater to specific fund needs - Resolving issues related but not limited to trading and trade matching, reference data management, building compliance check/fee/allocation automation, customizing reports, setting up in/outbound tradelinks with Prime Brokers, Fund Admins, Bloomberg and other vendors - Troubleshooting application bugs, monitoring and resolving system performance issues, network issues, testing and implementing patches, performing upgrades on ASP clients. Communicating ideas into feasible feature requests to product developers - Building rapport with users. Understanding user roles, strategies, needs and practices. Cross selling customizable workflows and products to help clients better manage their portfolios - Identifying new practices that can be scaled and applied practically for longer term benefits - Training new joiners, finding kaizen ideas and knowledge to share within and across teams, improving overall efficiency in service delivery Show less



ION

• United Kingdom
• Software Development
• 700 & Above Employee

• Patsystems solution support

  • Oct 2016 - Sep 2017

  - Sell side connectivity, I.T. infrastructure and order management platform support. Supporting brokerages on futures trading globally - Triaging trade related issues including PNL calculations, user training, helping clients resolve their API errors - Configure ASP/ non-ASP client system settings and scheduled jobs - Trace and interpret FIX messages to-and-fro client and exchanges - Monitor system health and performance. Coordinate internal and external teams to resolve issues timely. Investigate, verify and communicate systemic bugs to developers - Perform weekend bug-patching and enhancement implementation Show less



Interactive Brokers

• Customer Relations

  • May 2015 - Sep 2016

  Providing assistance to existing and prospective clients globally on usages of our trading platforms. Supplying trade information across product types and exchanges around the world including US, APAC. And Europe. Giving guidance on account structures, configuration and account management to individual professionals and organisational clients. Supporting front-end to back-end position transfer settlement as well as clearing clent funds received from banks Protecting client account security and ensuring compliance to country specific regulations and exchange rules applicable. Taking ownership of tasks allocated and going beyond to solve client enquiries and better service experience. Actively supporting team on areas where help is needed. Show less



National Australia Bank

• Hong Kong

• Relationship Service Associate

  • Feb 2014 - Apr 2015



Shanghai Pudong Development Bank

• Banking
• 700 & Above Employee

• Summer Intern

  • Jun 2010 - Jun 2010

  Private Banking Operations Intern Private Banking Operations Intern



Hongta Securities Co., Ltd.

• Beijing

• Intern

  • Jun 2009 - Jul 2009

  Analyst Intern Analyst Intern