Experience

ICANN

• United States
• Technology, Information and Internet
• 300 - 400 Employee

• Contractual Compliance Senior Specialist

  • Jan 2020 - Present

  Istanbul, Turkey

• Contractual Compliance Specialist

  • Jul 2015 - Jan 2020

  İstanbul, Türkiye

• Contractual Compliance Analyst

  • Oct 2013 - Jun 2015

  İstanbul, Türkiye Review, analyze and process complaints in accordance with standard operating procedures Provide guidance to other staff in the processing of tickets Demonstrate deeper knowledge of complaint types and resolution paths Conduct and coordinate required follow-up procedures and recommend prevention and/or enforcement actions to ensure compliance Draft and gain approval of non-standard communications Evaluate, make recommendations and revise for standard operating… Show more Review, analyze and process complaints in accordance with standard operating procedures Provide guidance to other staff in the processing of tickets Demonstrate deeper knowledge of complaint types and resolution paths Conduct and coordinate required follow-up procedures and recommend prevention and/or enforcement actions to ensure compliance Draft and gain approval of non-standard communications Evaluate, make recommendations and revise for standard operating procedures Review, analyze, perform root cause analysis, formulate and implement recommendations on complaints Prepare and provide referrals for enforcement and escalation Support audit activities including providing information, performing analysis, reviewing documents Review, analyze & recommend continuous improvements Participate in staff development/training



CHN Global Enterprises GmbH

• Germany
• Wholesale
• 1 - 100 Employee

• International Business Development Manager

  • May 2012 - Sep 2013

  Augsburg Area, Germany • Conducted site visits of venues for potential venues, negotiate contract(s) and prepare documents for contract approval. • Engaged with short-listed companies in virtual, hybrid and on-site in person meetings to introduce them the business model and their potential gain(s) on these events. • Supported on site operations, registrations and facilitations. • Prepare purchase order request(s) related with the venue, and track invoices. • Processed travel reimbursement expenses… Show more • Conducted site visits of venues for potential venues, negotiate contract(s) and prepare documents for contract approval. • Engaged with short-listed companies in virtual, hybrid and on-site in person meetings to introduce them the business model and their potential gain(s) on these events. • Supported on site operations, registrations and facilitations. • Prepare purchase order request(s) related with the venue, and track invoices. • Processed travel reimbursement expenses according to company’s travel regulations. • Communicated with management, Task Leads, clients, and meeting participants to coordinate their participation and inform them of logistical details • Served as liaison person in between meeting participants/companies and the company. Show less



Cihan Bilisim Tekstil San. ve Tic. A.S

• United States
• Textile Manufacturing
• 1 - 100 Employee

• Head of Operations

  • Jan 2010 - Dec 2010

  Istanbul Preparation and presenting the sales analysis for board of members • Establishing sales strategies for emall.com.tr. January • Monitoring the category managers’ performances. • Securing and monitoring the changes of the infrastructure of company’s website in order to present safer virtual environment for e-customers. • Qualifying the category managers’ performances and weekly meetings in order to create clear understanding. • Conducting the supply chain management for… Show more Preparation and presenting the sales analysis for board of members • Establishing sales strategies for emall.com.tr. January • Monitoring the category managers’ performances. • Securing and monitoring the changes of the infrastructure of company’s website in order to present safer virtual environment for e-customers. • Qualifying the category managers’ performances and weekly meetings in order to create clear understanding. • Conducting the supply chain management for Turkish local e-commerce clients • Building up server based multi functional data collection system to collaborate our client firms. • Preparing the company’s B2B system for future and existing customers. Show less



Cihan Bilisim Tekstil San. ve Tic. A.S

• United States
• Textile Manufacturing
• 1 - 100 Employee

• Co-Founder emall.com.tr, e-Commerce Divison Coordinator

  • Nov 2006 - May 2009

  Istanbul Performed as a retail operator for www.emall.com.tr • Participated in all phases of the research process including design, data coordination ( xml ), collection and analysis • Performed market research as well as analysis of advertising and marketing plans for e-commerce project. • Performed sales modeling and business analysis using various software methods. • Facilitated final decision making by managers on e-market analyses. • Assisted to the supervisor in creating… Show more Performed as a retail operator for www.emall.com.tr • Participated in all phases of the research process including design, data coordination ( xml ), collection and analysis • Performed market research as well as analysis of advertising and marketing plans for e-commerce project. • Performed sales modeling and business analysis using various software methods. • Facilitated final decision making by managers on e-market analyses. • Assisted to the supervisor in creating market related reports for the board members. Show less