Experience

SPIL 矽品

• Taiwan
• Semiconductor Manufacturing
• 200 - 300 Employee

• Sr. Customer Engineer

  • Aug 2017 - Present

  - Arrange engineering activities for customer including customer meeting, customer visit and audit, and engineering fee charge- Monitor yield improvement activities for customer- Manage overall NTNP/NPI activity schedule to meet customer mass production timeline- Resolve customer issues by well-communicating with factory cross function

• Sr. Product Integrated Engineer

  • Mar 2013 - Jul 2017

  - Optimized current processes to improve yield and performance of products- Worked with process integration team to implement and integrate new/improved process flow- Coordinated with process engineering team to resolve quality issues- Maintained and reviewed documentation for customer



CH2M

• United States
• Civil Engineering
• 700 & Above Employee

• Junior Design Engineer (internship)

  • Sep 2010 - Dec 2010

  - Researched different projects for mechanical, process, and pipeline engineering - Assisted senior engineers throughout the project life cycle such as performing material estimates, material take offs, engineering calculations, and reviewing drawings - Wrote a feasibility study on pipeline engineering for Client review and approval - Researched different projects for mechanical, process, and pipeline engineering - Assisted senior engineers throughout the project life cycle such as performing material estimates, material take offs, engineering calculations, and reviewing drawings - Wrote a feasibility study on pipeline engineering for Client review and approval



Natural Factors

• Canada
• Wellness and Fitness Services
• 300 - 400 Employee

• Validation Technician (internship)

  • Sep 2008 - Dec 2008

  - Performed cleaning validation for tablet press machine and packaging machine by swabbing different parts of the machines, and then tested on UV-Vis Spectrometry and conductivity machine - Performed method validation for calcium pantothenate, co-enzyme Q10, and folic acid by doing testing on HPLC, and wrote reports based on validation parameters - Helped other lab technicians by doing standard preparation, sample preparation, and reagent preparation - Performed cleaning validation for tablet press machine and packaging machine by swabbing different parts of the machines, and then tested on UV-Vis Spectrometry and conductivity machine - Performed method validation for calcium pantothenate, co-enzyme Q10, and folic acid by doing testing on HPLC, and wrote reports based on validation parameters - Helped other lab technicians by doing standard preparation, sample preparation, and reagent preparation



Nestlé Waters

• France
• Food and Beverage Services
• 700 & Above Employee

• Quality Assurance Technician (internship)

  • May 2008 - Aug 2008

  - Tested water quality and purity by obtaining waters in different pipelines, and analyzed the water by using Accuvac Ampule in ATI sensor and recorded the data - Checked every line at beginning of every shift or every changeover to obtain water samples to do ATI sensor test, particle filtration test, and microbiological test to ensure water quality - Performed troubleshooting on machines and applied possible solutions to improve the current process, thereby getting better quality for waters



Self

• Vancouver, Canada Area

• Private Math Tutor

  • Sep 2006 - Feb 2008

  - Explained math concepts to students by summarizing the main points in the textbook - Encouraged students to solve questions by giving them an easy and efficient ways to solve the questions - Assigned homework to students by finding some provincial problems which relate to the concepts, as well as giving them some textbook questions - Found relevant questions to test their abilities and help them increase their grades by 10% - Explained math concepts to students by summarizing the main points in the textbook - Encouraged students to solve questions by giving them an easy and efficient ways to solve the questions - Assigned homework to students by finding some provincial problems which relate to the concepts, as well as giving them some textbook questions - Found relevant questions to test their abilities and help them increase their grades by 10%



Handbag Store

• Vancouver, Canada Area

• Sales Associates and Cashier

  • Dec 2006 - Jun 2007

  - Dealt with exchanges with customers and inquired why they wanted to refund the products - Classified different types of bags and wallets by their sizes and uses, and put new commodities in the store by placing them in the front of the store - Communicated with customers if they have any questions in our products, and offered good customer service to them, which help the store earn more customers - Dealt with exchanges with customers and inquired why they wanted to refund the products - Classified different types of bags and wallets by their sizes and uses, and put new commodities in the store by placing them in the front of the store - Communicated with customers if they have any questions in our products, and offered good customer service to them, which help the store earn more customers