Experience

KitchenAid Australia & New Zealand

• Retail
• 1 - 100 Employee

• Claims Department Specialist

  • Jun 2021 - Present

  Processing claims for major retail businesses in Australia (Harvey Norman, Myer, David Jones, Peters of Kensington, Bing Lee etc. )Processing claims for major retail businesses in New Zealand(Harvey Norman, Smith & Caughey, Farmers Trading Company, Briscoes , etc.)Assisting Trade Stores in Australia and New Zealand with phone inquiries and email correspondence.Processing warranty claims for KitchenAid Authorised Service and Repair Agents.Assisting Authorised KitchenAid service centres as well as independent service centres by phone and email correspondence.Placing orders for spare parts for repair agents. Show less

• Customer Service Representative

  • Sep 2018 - Present

  In bound customers service. Processing warranty claims.Processing out of warranty orders.Processing customer orders through the KitchenAid website in Australia and New Zealand.Processing orders for Australian and New Zealand customers in ORCA.Assisting customers with product knowledge.



Educational Experience

• Australia
• Retail
• 1 - 100 Employee

• Customer Service Representative

  • Feb 2018 - Present



The Hammersley Group (Hammerlsey Products & Tri Nature)

• Newcastle, Australia

• Reception/Customer Service Officer

  • Feb 2018 - Sep 2018