Selena Raygoza

Editorial Intern at HerStry
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Experience

    • United States
    • Writing and Editing
    • 1 - 100 Employee
    • Editorial Intern
      • Mar 2021 - Present

      • Evaluated, organized, and ranked +100 essay submissions in order to highlight prospective short-list contestants for the organization’s annual contest.• Assured newly featured stories maintained an on-brand composition by referring to past published material.• Collaborated with various staff members to communicate, benchmark, and accomplish tasks through Basecamp.• Surveyed and updated archived material to meet newly-implemented post guidelines and brand specifications.• Managed, accepted, and proofread incoming personal essays on a weekly basis in addition to handlingadministrative tasks via Submittable

    • United States
    • Restaurants
    • 1 - 100 Employee
    • General Manager
      • Sep 2019 - Present

      • Optimized workplace graphics and operational checklists resulting in better comprehension and work quality.• Maintained a well-informed staff with all operational updates and directions in addition to conducting regular meetings and setting operational goals and improvements.• Monitor & control labor costs through effective labor scheduling, training & retention of staff.• Compiled job listings across multiple platforms such as Indeed, Handshake, Glassdoor, in addition to screening candidates, managing interviews, and onboarding new hires.

    • Shift Supervisor
      • Sep 2018 - Sep 2019

      • Delivered exceptional service to 200+ customers per day, building brand loyalty by providing exceptional support with wayfinding, product information, and purchase processing.• Coordinated complex calendars for 15+ staff, overseeing sales logistics to ensure adequate time to discuss critical business decisions.• Oversee strategy and workflow for a team of 6, leveraging consistent approach to relationship building, recognition, and communication to generate continuously improving performance.• Designed and delivered 15+ interactive training sessions for over 25 team members, covering topics, including operational procedures, customer service, and sales.

    • Leasing Associate
      • Mar 2021 - Aug 2021

      • Maintained strong social media and brand presence across Facebook, Reddit and Instagram platforms for multiple properties while considering differences in key demographics.• Developed online marketing campaigns, effectively increasing brand awareness and loyalty through social media engagement and followers.• Updated administrative standard operating procedures (SOPs) that improved move-in forms and roommate matching, which led to an increase in customer satisfaction and optimized new customer sign-ups.

    • Prose Editor
      • Mar 2020 - Jun 2021

      • Contributed constructive feedback and offered personal insight that is consistent with on-theme topics for the Literary Journal’s annual publication.• Scheduled, planned, and prioritized proofreading tasks and meeting times according to the Journal’s needs while maintaining an efficient workflow.• Annotated submission packets by preparing notes which measured attention to detail, language conciseness, and storyline creativity.• Interact effectively with the Journal’s editing staff to continuously contribute to the publishing of new submissions by presenting notes and ideas during team meetings and workshops.

Education

  • University of California, Riverside
    Bachelor of Arts - BA, Creative Writing
    2017 - 2021

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