Experience

Centlec(SOC) Ltd

• Acting Manager: Communications and Marketing

  • May 2016 - Present

  Marketing Strategy :Assist GM in developing Communication and Marketing Strategy. Develop brand strategy.To ensure effective communication services between CENTLEC, its officials, and various stakeholders as well as marketing the brand image of the entity.Social Media ManagementCoordinating Public Awareness CampaignsAssist GM in developing adverts for different media

• Acting Call Centre Manager

  • Sep 2015 - Present

  Managing the agents, developing monthly shifts for the agents, arranging training such as customer care; telephone etiquette etc. management of inbound and outbound calls. Managing the entire call centre.



CENTLEC (SOC)LTD

• Assistant Manager : Communications and Marketing

  • Feb 2010 - Present

  Developing communication and Marketing Plan, Media monitoring, responsible for social media; developing awareness campaigns programs, responsible for media releases; and radio interviews. Developing communication and Marketing Plan, Media monitoring, responsible for social media; developing awareness campaigns programs, responsible for media releases; and radio interviews.