Export Manager

• Nov 2022 - Present

Export Sales Manager

• 2019 - Present

Export Sales & Support

• Nov 2012 - 2019

• Making new market and supplier searching for the company in target markets • Preparing territory budgets. Realizing sales forecasting and stock planning for related markets • Collecting information from the market concerning trends, competition and market needs • Keeping management informed by submitting activity and results reports, such as weekly work plans, monthly and annual territory analyses • Communication between R&D , product management and customer • Conducting OEM customer meetings and providing the required technical support • Supporting after sales services. Resolving customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management • Providing the necessary technical support and technical product training to the customers • Following up on customer payments , ensuring the financial debts are in accordance within the company’s and the customer’s accounts • Following procedures of export processes of the company ( Including Free Trade Zones) and organizing and coordinating all export processes ( from offer to delivery). Reading letter of credit , arranging the export documents. • Coordinating customs, logistics and insurance processes of the company • Making investigation state supported exhibitions and magazines in relevant markets . Benefiting company from government aids • Organising & attending international exhibitions • Supporting quality department for the certification of the products in related foreign markets Show less