Sehajdeep Wadhwa

Operations Administrator at KKP Canada
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Contact Information
us****@****om
(386) 825-5501
Location
Canada, CA
Languages
  • English Native or bilingual proficiency
  • Hindi Native or bilingual proficiency
  • Punjabi Native or bilingual proficiency

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5.0

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smriti arora

I had the pleasure of collaborating with Sehaj on several projects, and I must say, she is an outstanding Full Stack Developer with a keen eye for detail and a deep appreciation for the user experience. Sehaj consistently impressed me with her ability to bring my UI designs to life. She possesses a strong understanding of front-end development, ensuring that the user interfaces we worked on together were not only visually appealing but also highly functional and responsive. What sets her apart is her versatility. She effortlessly navigates between front-end and back-end development, ensuring that the entire user experience is seamless.She is also a great communicator and collaborator, always willing to listen to design feedback and implement changes promptly. I highly recommend her for any Full Stack Developer role and look forward to the opportunity to collaborate again in the future.

Kaushal Luffa

I have had the pleasure of working with Sehajdeep for several years, and I can confidently say that she is an exceptional Software Engineer and Digital Marketer. Her diverse skill set and dedication make her an asset to any team. Sehajdeep's ability to create efficient, scalable, and user-centric applications is truly impressive. She thrives on turning complex challenges into elegant solutions through code, and her problem-solving skills are top-notch. Her expertise spans full-stack development, web design, and database administration, making her a versatile and valuable team member. In addition to her technical skills, Sehajdeep excels in the field of digital marketing. She has a keen understanding of customer experience and social media marketing strategies, which has been instrumental in promoting brands and engaging audiences effectively. Sehajdeep's professionalism and strong organizational skills have been evident in her roles as an Operations Administrator and Web Designer. She has a proven track record of achieving service delivery goals and managing customer inquiries with tact and efficiency. Her contributions as a Social Media Manager demonstrate her ability to create and execute organic social media strategies, engaging audiences across multiple platforms. Her experience in designing websites and logos, coupled with her expertise in SEO and digital strategy, showcases her versatility and creativity. Sehajdeep's commitment to continuous learning and her ability to adapt to new challenges is truly commendable. Her dedication to her work and her passion for delivering high-quality results make her a standout professional. I highly recommend Sehajdeep for any project or role that demands technical expertise, creativity, and a strong work ethic. She is a true professional and an asset to any team.

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Credentials

  • Social Media Marketing - Strategy and Optimization
    LinkedIn
    Dec, 2022
    - Oct, 2024
  • Succeeding in Web Development: Full Stack and Front End
    LinkedIn
    Mar, 2022
    - Oct, 2024

Experience

    • Canada
    • Printing Services
    • 1 - 100 Employee
    • Operations Administrator
      • Jan 2023 - Present

    • Full Stack Web Developer and Design Specialist
      • Oct 2022 - Present

      Clients - Smartway Insurance, Gino’s Pizza , SJ Financial, Aqadat Butik, Gurukirpa Yoga Fitness, Radio Dhamaal Toronto, Fave Spot ● Planned, designed and developed a Responsive SPA using MERN stack. Deployed a Web application using wordpress. ● Tools : SaaS, Wordpress, Figma. X- 10 Media -Design | Develop | Deploy ● Engineered various projects while working as a freelancer for IT Company such as : E-Commerce Web App, Fitness Website, Virtual Bookstore etc. ● Tools : ReactJS, SCSS , ExpressJS, NodeJS, MongoDB , Git, Jwt.io, Python, C++. Show less

    • Japan
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Support Administrator
      • Nov 2021 - Nov 2022

      •Handling customer service, customer experience and back office operations for the oldest premium luxury retailer of Canada, Holt Renfrew. •Identified and troubleshooted technical issues related to web application of client (Holt Renfrew). Updated technical documentation, FAQS and troubleshooting guides on the website. •Understanding client business and customers and ensuring that all customer issues are dealt with in utmost privacy and logically concluded thereby creating great customer experiences. •Managing and achieving service delivery goals. •Subject matter expert – Provide guidance and support to agents for effectively manage customers and difficult scenarios. •Instrumental in managing all offline tasks and report generation for trends analysis and management reporting. Hands On : Oracle Database, SAP, Mirakl. Show less

    • Digital Marketer and Social Media Manager
      • Feb 2020 - Feb 2022

      Clients - Gurukirpa Yoga Fitness, Cake&Bake, Grocery Shots, NailsByNoor, Simmi’z Travel and DesignsbyDina. •Executed an organic social media strategy and editorial calendars to grow the brands, drive traffic and engage audiences on various social media channels such as: Instagram, Facebook, LinkedIn, Pinterest and Tik Tok. •Monitored activities on social media platforms, engaging in conversations and encourage interactions, including collaborations. •Managed customer inquiries, comments or complaints, and providing the best customer service. •Experience using (Linktree, Canva, Splice, Fiverr) to design graphics and templates for new posts. •Created and managed Social Media Calendars. •Experienced in designing Website and Logo for the company. •Analyzed digital data to draw key recommendations around website optimization. Show less

    • Telecommunications
    • 700 & Above Employee
    • Sales Manager
      • Oct 2019 - Oct 2021

      •Ensuring the store meets sales plan by effectively utilizing available resources to maximize business opportunities and respond strategically and promptly to fluctuations in the business.•Setup and execute lead discovery calls with prospects and use CRM to generate leads and repeat customers.•Providing ongoing direction to sales associates to achieve or exceed sales budgets while maximizing customer service and product knowledge.•Reporting and Achieving monthly, quarterly Sales Quotas and the objectives of employment•Develop and lead recruiting and hiring strategy for store, and weekly scheduling for store functions.•Lead the team of 10 wireless Sales associates and ensure the customer complaints reduce to 10%.Hands On:- RQ4, Salesforce, SQL Database. Show less

    • Retail Sales Associate
      • Jul 2017 - Dec 2019

      •Achieving monthly, quarterly Sales Quotas and the objectives of employment•Consistently drive results by keeping self and others focused on creating bottom-line results.•Ensuring that customers come first by monitoring staff to ensure consistent adherence to the highest standards of customer service and maintaining high level of Product Knowledge.•Diagnosing and troubleshooting situations and handling any product exchanges or returns•Participating in training sessions and continuous learning activities with your team to ensure a high standard of service•Cash reconciliation at the start and end of shifts Show less

Education

  • BrainStation
    Post Graduation Certificate, Software Engineering
    2023 - 2023
  • BrainStation
    Post Graduate Diploma, Web Development Bootcamp
    2022 - 2022
  • St. Lawrence College
    Computer Networking and Technical Support, 4.0 GPA
    2017 - 2019
  • MGN Public School
    High School Education, Non Medical (PCM (B)) , CBSE
    2015 - 2016
  • St. Joseph’s Convent School
    Grade 10, ICSE
    2013 - 2014

Community

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