Logistic Specialist

• Nov 2022 - Present

• Deals with customer complaints and displays a solution-oriented approach. Listens to customers' problems, communicates with relevant departments when necessary, and proposes solutions to ensure customer satisfaction. • Automotive rental personnel deliver the vehicle to the customer and manage the return process. • In the delivery of vehicles, it informs the customer about the use of the vehicle, insurance details and delivery conditions • Gathers the necessary information during the rental process, determines the rental period and performs the pricing procedures • I was informed about the things which are critical in an exhaust system design. Show less

Customer Service Specialist

• Mar 2022 - Aug 2022

To find solutions to problems within the framework of respect and rules, To bring customers to the company with short and clear information, To make sales by transferring campaigns to customers, To provide detailed information about the company's services and products to customers who come with inbound calls. To find solutions to problems within the framework of respect and rules, To bring customers to the company with short and clear information, To make sales by transferring campaigns to customers, To provide detailed information about the company's services and products to customers who come with inbound calls.

Sales & Logistic Specialist

• Nov 2020 - Sep 2021

In Sabiha Gokcen Airport- Carrying out return and exchange transactions to solve possible after-sales problems of the customer, dealing with possible complaints. Considering the needs of the customer and finding the most suitable product for the customer's needs, recommending and converting this recommendation into sales. In Sabiha Gokcen Airport- Carrying out return and exchange transactions to solve possible after-sales problems of the customer, dealing with possible complaints. Considering the needs of the customer and finding the most suitable product for the customer's needs, recommending and converting this recommendation into sales.

Sales & Logistic Specialist

• Oct 2018 - Nov 2020

Carrying out return and exchange transactions to solve possible after-sales problems of the customer, dealing with possible complaints. Considering the needs of the customer and finding the most suitable product for the customer's needs, recommending and converting this recommendation into sales. Carrying out return and exchange transactions to solve possible after-sales problems of the customer, dealing with possible complaints. Considering the needs of the customer and finding the most suitable product for the customer's needs, recommending and converting this recommendation into sales.

Assistant Store Manager

• Oct 2018 - Jun 2019

Marketing Specialist

• Mar 2018 - Oct 2018

Human Resources Assistant

• Jan 2017 - Oct 2017

Stajyer

• Sep 2014 - Mar 2015