Experience

Aston University | Careers and Placements

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• International Risk Placement Coordinator

  • Jul 2022 - Present

  Aston Careers and Placement Department is commited to delivering bespoke advice to students going abroad for thier studies and for placements. We endeavour to polish and train our students to be independent and to stand out amongst competition -My Key Responsibilities -Functioned testing/assessment of performance goals, travel risk analysis, education tools/communications for alignment with safe, sound, ethical behaviours, and strategic objectives -Validate current processes are being adhered to such as third-party risk management policy and procedures, evaluate the current terms of agreement, and to facilitate the project plan to ensure areas of contractual risk are identified and documented -Manipulate large data files (e.g., SAS, Excel, SITS, MAP) to identify student placement trends, make business recommendation for suitable study abroad opportunities, and provide data extractions to business partners Show less



Ingeus

• United Kingdom
• Government Administration
• 700 & Above Employee

• Customer Experience Executive

  • Jan 2022 - Present

  I am passionate about understanding customer needs and using insights to drive business growth. My key responsibilities Have a deep understanding of customer journey mapping, VOC (voice of the customer) analysis, and other CX (customer experience) research methodologies. Engineer customer solutions with CX tools, including survey platforms, speech analytics, and feedback management systems. Conduct research projects to better understand customer needs and pain points, and develop insights-driven strategies to improve the overall customer experience Achievement -Conducted a VOC analysis that helped the company identify key areas for improvement in their product offerings, resulting in a 10% increase in customer satisfaction. Show less



Women in Finance & Investment Network

• United States
• Financial Services
• 1 - 100 Employee

• Membership lead

  • May 2021 - Jan 2022

  Women in Finance & investment Network is a global non-profit and independent membership organization providing opportunities to women/girls around the world to pursue successful and rewarding careers in finance . As a membership lead for a women's finance network, I am passionate about connecting women in finance with the resources, knowledge, and community they need to succeed. With 5+ years of experience in membership management and event planning, I have a deep understanding of the importance of building strong relationships with members and creating engaging, valuable events and programs. Key responsibilities- Developing and implementing a targeted marketing campaign that resulted in a 15% increase in membership over the course of a year. Coordinating a series of networking events and professional development workshops that received high levels of member satisfaction and engagement. Analyzing member feedback and survey data to identify areas for improvement and inform the development of new programs and initiatives. Managed membership budgets and revenue targets, reporting regularly on performance and opportunities for growth. Achievement Increased membership by 25% within the first six months of joining Women's Finance Network, through targeted outreach campaigns, networking events, and referral programs. This resulted in a significant increase in revenue and allowed us to expand our programs and services for our members. Show less



FI Sense

• United States
• Media Production
• 1 - 100 Employee

• Research Analyst

  • Jul 2020 - Jan 2022

  I have extensive experience conducting research and analysis on financial markets, companies, and investment opportunities, as well as providing insights and recommendations to the investment team. Key responsibilities Conduct research and analysis on financial markets, companies, and investment opportunities, utilizing a variety of sources, including financial statements, industry reports, and market data. Develop financial models and forecasts to evaluate investment opportunities and assess risk, using Excel and other financial modeling tools. Monitor and evaluate the performance of current and potential investments, and provide regular updates to the investment team. Communicate research findings and recommendations to the investment team, and participate in investment committee meetings. Achievements Conducted due diligence on a potential investment in a distressed debt fund, identifying key risks and presenting recommendations to the investment committee that led to the fund being rejected. Contributed to the development of the company's investment strategy, including identifying new investment themes and evaluating market trends. Show less



CGIA Institute

• United States
• Financial Services
• 1 - 100 Employee

• Membership Coordinator

  • Oct 2019 - Jan 2022

  The CGIA Institute is a globally recognized professional body of finance and investment professionals setting global standards for ethical investment practices for the finance and investment management industry. The Institute provides the Chartered Global Investment Analyst (CGIA®) designation and the CGIA Foundational Program (CFP®) Certificate. The CGIA Institute is headquartered in New York, NYC, USA Key responsibilities - Managed the membership application and renewal process for the finance certification program, ensuring timely and accurate processing of all applications and renewals. Communicated with members via phone and email to provide assistance with the application and renewal process, answer questions about the certification program, and provide general customer service. Collaborated with the marketing team to develop and implement strategies to increase membership enrollment and retention, including targeted email campaigns and social media outreach. Maintain accurate membership records and databases, ensuring that all member information is up-to-date and accurate. Generate reports and analyze membership data to identify trends and opportunities for growth. Planned and coordinatedmember events, including networking events, webinars, and certification exam preparation sessions. Conduct research on best practices in membership management and make recommendations for process improvements and new initiatives. Achievements Increased membership enrollment by 15% through targeted email campaigns and social media outreach. Developed a new membership renewal process that reduced processing time by 50% and improved member satisfaction. Coordinated a successful networking event for members that resulted in a 90% satisfaction rate among attendees. Conducted research on best practices in membership management and presented recommendations to the executive team, leading to the implementation of several new initiatives. Show less



Lancaster University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Global Experiences Ambassador

  • May 2019 - Jul 2019



Lancaster University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Student Ambassador

  • Jan 2017 - Jan 2019

• Graduate Assistant

  • Dec 2017 - Dec 2017



Creditors Exchange

• United States
• Investment Management

• Operations Administrative Assistant

  • Jul 2017 - Jul 2018



BWF Legal (prev. Law Consultants)

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Law Secretary

  • Aug 2017 - Oct 2017