Experience

CIPC - Companies and Intellectual Property Commission (a member of the dtic Group)

• South Africa
• Government Administration
• 1 - 100 Employee

• Senior Business Analyst

  • Aug 2013 - Present

  Deliver end to end solution for CIPC. Conduct Business Analyst verification testing. Sign off Testers Test Cases. Manage defects resolution process. Manage change request process until acceptance criteria are met. Compile effort estimation and Statement of Work Manage stakeholder expectations. Respond to client's queries and comments. Manage product backlog for assigned projects. Conduct internal review for all related artefacts. Conduct walk-through session with internal and external stakeholders Sign off assigned release note deliverables Show less



CIPC

• Business Analyst

  • 2006 - 2014

  Gathering, Documenting and Reviewing Business Requirements; Project Management of Unit ProjectsManage Project PlanningManage Execution of the Project Continuous Improvement of Processes Conduct impact assessment on the changes to the business processes;Document end to end process flow diagram;Translating Business Requirements into Functional Specifications;Document New Procedures;Data Flow Diagram;QMS Internal Audit Based on ISO 9001;Maintenance of the QMS;Process Auditing;Liaise with the business units subject matter experts to identify the impacted business processes;Develop workflow or process flow diagrams for the As Is Processes and To-be Processes for the Implementation; Show less

• Business Analyst

  • 2006 - 2014

• Business Analyst

  • Mar 2009 - Jun 2013

  Gathering, Documenting and Reviewing Business Requirements; Project Management of Unit ProjectsManage Project PlanningManage Execution of the Project Continuous Improvement of Processes Conduct impact assessment on the changes to the business processes;Document end to end process flow diagram;Translating Business Requirements into Functional Specifications;Document New Procedures;Data Flow Diagram;QMS Internal Audit Based on ISO 9001;Maintenance of the QMS;Process Auditing;Liaise with the business units subject matter experts to identify the impacted business processes;Develop workflow or process flow diagrams for the As Is Processes and To-be Processes for the Implementation; Show less



CIPRO

• Government Administration
• 1 - 100 Employee

• Business Process Analyst

  • Dec 2006 - Feb 2009

  Information gathering Process Modelling Process Audit Gap analysis Maintainance of the QMS Information gathering Process Modelling Process Audit Gap analysis Maintainance of the QMS